could not create a route, weather it is short or long distant, i am getting an error message which is "Error: Sorry, we couldn’t complete that action. Please try plotting the point again.This can occur when routing across large distances, so try plotting more frequent waypoints that are closer together."
Solved
Could not create or view saved route when using PC
Best answer by Mattclub36
I have debugged the issue to being a dns issue.
My network cannot connect to the domain https://graphql.strava.com/
I updated my DNS settings for my network to a cloudflare one (1.1.1.1) and it now works. Unclear if it is a strava issue or an ISP issue. For now I’ll use cloudflare as my DNS and hope it resolves itself in a couple of weeks. I might try restarting my router to see if that has any effect. Clearing my DNS cache didn’t help.
+1I have the same issue, I cant see my old routes or create new routes without getting the same error as above. It started this last couple of weeks.
I have tried chrome & safari, turning off browser plugins etc.
Any success
+1I have debugged the issue to being a dns issue.
My network cannot connect to the domain https://graphql.strava.com/
I updated my DNS settings for my network to a cloudflare one (1.1.1.1) and it now works. Unclear if it is a strava issue or an ISP issue. For now I’ll use cloudflare as my DNS and hope it resolves itself in a couple of weeks. I might try restarting my router to see if that has any effect. Clearing my DNS cache didn’t help.
Mattclub36 wrote:
I have debugged the issue to being a dns issue.
My network cannot connect to the domain https://graphql.strava.com/
I updated my DNS settings for my network to a cloudflare one (1.1.1.1) and it now works. Unclear if it is a strava issue or an ISP issue. For now I’ll use cloudflare as my DNS and hope it resolves itself in a couple of weeks. I might try restarting my router to see if that has any effect. Clearing my DNS cache didn’t help.
Thanks - this has resolved the issue for me as well.
I am able to create routes but only able to view the first 20. When I delete one, others that I have previously saved appear. Is anyone having the same issue?
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