Hello, I just bought the strava premium 9 days ago but for some cash related issues, I have to get refund. I just opened a ticket, sent necessary informations and screenshots. But there is no reply to me. I have 14 days for the refund, as I know. Could you help me please, thanks.
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Refund Subscription
Best answer by Bryant
Hey
Thanks for your post. Unfortunately, we are not able to provide any updates about Strava Support tickets on the Community Hub.
The Community Hub is for general questions and information while our Support team will handle questions that require account access.
If you have trouble with our online form, you can send an email to support@strava.zendesk.com.
Please click here for more information about the Support Process
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+26- Community Manager
- 752 replies
- Answer
Hey
Thanks for your post. Unfortunately, we are not able to provide any updates about Strava Support tickets on the Community Hub.
The Community Hub is for general questions and information while our Support team will handle questions that require account access.
If you have trouble with our online form, you can send an email to support@strava.zendesk.com.
Please click here for more information about the Support Process
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