My Fitbit refuses to send heart rate data to Strava. I can see the heart rate data in the fitbit app but it will not come through to Strava. Any suggestions? I’ve checked the settings on the fitbit app and HR data is allowed to go through.
+29- Community Manager
- 3479 replies
Hello
Thanks for your post.
I recommend checking to see if you’ve granted Strava consent to process and store your health-related data which includes heart rate data. If you'd like Strava to collect and process health data for future activities you can change your permission settings before your next upload. Unfortunately, our team won't be able to add health-related data back to any activities uploaded while Strava did not have permission to store this data.
Let us know that helps.
Reply
Most helpful members this week
Login to the community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.