Whenever I try to post to the club, I receive “Sorry, this one stays red. The page you’re looking for doesn’t exist, but you’re not at a dead end. Here are a few options:” error message and nothing is posted. All I did was click the “Publish” button. What do I need to do to get a post onto Strava? Our members are waiting to hear from us!
Solved
[RESOLVED] can't create Club posts
Best answer by Jane
Hello and thanks to everyone who has posted here.
This issue is now resolved. Apologies for the inconvenience.
If you are still having problems creating Club posts please submit a support ticket and a Support Analyst will get in touch to troubleshoot with you directly.
Thanks again for your patience.
This topic has been closed for comments
@scout
I am getting this error today on my club, I have tried logging out/in and still get the same error
+6Dear Strava Community
I am the owner and tried to post on www.strava.com/clubs/rcucrc two days ago on 05-Mar. I raised a ticket requesting help https://support.strava.com/hc/en-us/requests/3252693
I hoped that this might resolve itself overnight, but two days later, the situation is still the same.
Please can you help?
Thank you.
Respectfully,
Pierre Laubscher
I’m having the same issue today and want to post important content to our club. I hope a fix is on the way.
UPDATE: It looks there is a limit to the number of posts you can make per day.
I made ZERO successful posts, but made several attempts, which gave an error, before removing some links/email addresses. Once those were removed, the original error disappeared and I instead got the “this one stays red” error message.
THEORY: If your *attempted post* has a link or email address, and you press “submit”, it counts against your maximum limit for posting to clubs. If true, that would be very problematic, since it might take a few tries to create a post that Strava does not get rejected. Again, that’s just a theory.
Either way, this is a frustrating issue.
+6#Day6 of being unable to post today and it has not resolved itself 😔 I updated the ticket with a comment requesting escalation at the weekend... Strava has changed the priority on my ticket to high.
+29- Community Manager
- 3479 replies
- Answer
Hello and thanks to everyone who has posted here.
This issue is now resolved. Apologies for the inconvenience.
If you are still having problems creating Club posts please submit a support ticket and a Support Analyst will get in touch to troubleshoot with you directly.
Thanks again for your patience.
Same problem making personal posts, just then. Also had a similar problem clicking on various notifications.
I still cannot post in the club. I think it’s because I previously posted something with a link, and the STRAVA system automatically blocked my account from posting anything, even without a link.
Lynn Wen wrote:
I still cannot post in the club. I think it’s because I previously posted something with a link, and the STRAVA system automatically blocked my account from posting anything, even without a link.
Possibly. Or it might be a simple mention of other apps and services that gets an account blocked?
+29- Community Manager
- 3479 replies
Thanks for letting us know you’re still experiencing this. For anyone else still having problems creating Club posts, please submit a support ticket and a Support Analyst will get in touch to troubleshoot with you directly.
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