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(RESOLVED) New App update - can't view all results


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I’m having trouble viewing activity segments since the new app update, is anyone else having this issue? 

Best answer by Scout

👋 Hi All! 
Thanks to everyone who posted about this. I've received word that this should now be fixed, Please take a look and let me know if you are still having the issue.
Thanks for your patience!

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22 replies

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  • Hub Starter
  • 1 reply
  • May 2, 2024

I am as well. The view all results link is dead


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  • Hub Starter
  • 1 reply
  • May 2, 2024

View all results doesn't even appear on the Strava app for android. Uninstalled and reinstalled, same thing.🤦


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Yep, same here. I can't view "all segments" from my ride today and I can't view "all segments" from friends rides. 🤷


Scout
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  • Strava Alumni
  • 1398 replies
  • May 2, 2024

👋 Thank you all for posting. Our team is aware of this issue and will get this resolved as quickly as possible. We will post an update once the fix has been deployed. Thank you for your patience. 


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My “view all results” does not work but when I tap on the map they show. IPhone 12. 


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Hi - any news on a fix yet?


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  • Hub Starter
  • 2 replies
  • May 2, 2024

Same here — I know that Strava’s devs are aware, but I’ll keep adding to the rancor to fix it asap!


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  • Hub Starter
  • 1 reply
  • May 2, 2024

Yep, same problem here 


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  • Hub Starter
  • 2 replies
  • May 2, 2024

Are you a premium member, I'm not and can only view three segments since a few days ago. Thanks 


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  • Hub Starter
  • 2 replies
  • May 2, 2024

Yes! I'm not a premium member, I like to see how well I'm doing...looks like I can't do that any more😢


Scout
Forum|alt.badge.img+28
  • Strava Alumni
  • 1398 replies
  • Answer
  • May 2, 2024

👋 Hi All! 
Thanks to everyone who posted about this. I've received word that this should now be fixed, Please take a look and let me know if you are still having the issue.
Thanks for your patience!


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  • Hub Starter
  • 2 replies
  • May 2, 2024

Fixed on my end!


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  • Hub Starter
  • 2 replies
  • May 2, 2024

Hi, still won't connect to server or is that a different issue. Cheers


Scout
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  • Strava Alumni
  • 1398 replies
  • May 2, 2024

Hey @Poggreatest
Can you let us know what device (and version) you are using?


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  • Hub Starter
  • 2 replies
  • May 2, 2024

Logged out of app, closed app, reopened app, reset phone. Still not connecting. Using Samsung S22 ultra. 


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  • Author
  • Hub Rookie
  • 1 reply
  • May 2, 2024

Yep fixed thanks 


Scout
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  • Strava Alumni
  • 1398 replies
  • May 2, 2024

@M2graphics & @Poggreatest
Can you try again? I'm told that this should now be fixed for all devices. 


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  • Hub Starter
  • 2 replies
  • May 2, 2024

Fixed now, thank you 🚴


Scout
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  • Strava Alumni
  • 1398 replies
  • May 2, 2024

Great! Thanks for confirming!


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  • Hub Starter
  • 2 replies
  • May 3, 2024

All good now, started working again last night.


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  • Hub Starter
  • 1 reply
  • May 5, 2024

I'm still unable to see segments, PRs etc after the most recent update. 


Scout
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  • Strava Alumni
  • 1398 replies
  • May 6, 2024

Hey @zsquatch
Thanks for your post. Please
submit a support ticket and our support team can look into this for you. 


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