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All my gear was deleted!!

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  • Anonymous

Hello I just noticed that all my runners I was tracking are no longer under my gear, how were they deleted, I know I definitely didn't do it. Can they be recovered?? 

    Scout
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    • Scout
    • Strava Alumni
    • March 26, 2024

    Hey .
    Thanks for your post. We're going to send this over to our Support team so they can take a look at your account.
    If you have a similar question please submit a support ticket and we will investigate further.

    Cheers,Scout (she/her)STRAVA | Community Hub Team
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    • Anonymous
    • March 27, 2024

    Thanks Scout, I did put in a support ticket 3 days ago no reply yet.. 

    Scout
    Forum|alt.badge.img+28
    • Scout
    • Strava Alumni
    • March 27, 2024

    Hey , 
    Thanks for the follow up. I took a look and I see your request to our support team, #2853398; someone from our support team will get back to you as quickly as possible. Thank you for your patience!

    Cheers,Scout (she/her)STRAVA | Community Hub Team

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