We have reached the 999 Athlete limit and have tried contacting support, resubmitting the app for verification, and we have not heard back on how to increase these limits.
Is there a separate contact form or method to get this number increased?
I have sent mail and filled forms still no response from Strava
Hey
Can you provide more detail on what you mean by “ 999 Athlete Limit ”?
API Number of athletes allowed to connect connection limit for api with client ID 53845
I am running into the same issue. I have requested athlete limit and request limit increases but yet to hear back from the Support team.
Client ID: 75056
Dear @admins
Kindly help on this
Thank you the team Strava
From our FAQs: The review process typically takes between 7-10 business days, unless we require any additional information regarding your app. If that’s the case, we’ll reach out to you.
If you haven’t heard from us in that time period, please reach out to developers@strava.com.
Hello Strava team,
I am the developer of Pedal Wars, a cycling challenge web application. The app connects with Strava to:
Import users’ cycling activities (distance, time, elevation, speed, etc.)
Provide leaderboards, goals and private leagues for friends, teams and companies
Add gamification with progress bars and digital badges
We already have our Privacy Policy here: https://pedalwarsprivacy.netlify.app/
Currently, we are in Single Player Mode and limited to 1 athlete. We would like to increase the athlete limit to 50–100 athletes for beta testing with our community of cyclists.
Thank you for your support!
Best regards,
Diogo Ribeiro
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