Unanswered questions | Developer Community

Hello Strava Developer Support Team,I am developing GOMATES, a social platform that allows athletes to find training partners, organize sports challenges, and track their achievements using activity data imported from Strava.I would like to clarify a few points regarding the Strava API integration: Developer subscription: Is my personal Strava subscription sufficient to create and activate an API application for GOMATES, or are additional subscriptions, fees, or approvals required? Free users: Can GOMATES users connect their personal Strava accounts and authorize access to their activity data even if they only have a free Strava account? Activity synchronization: Can GOMATES automatically retrieve authorized users' activities, including distance, duration, elevation gain, and sport type, without requiring a paid Strava subscription? Application limits: Are there any restrictions on the number of users who can connect to GOMATES, or any approval procedures required before making t

Hello Strava Developer Community,App Name: Da HaloClient ID: 191535We submitted a request to increase our connected-athlete limit approximately two months ago, but we have not received any response or update regarding our application.We have now reached the current maximum connected-athlete limit, which means new users are unable to connect their Strava accounts through our app. This is directly affecting our users' experience.We understand that requests may take time to review, but after waiting for two months without any communication, we would greatly appreciate any update on the status of our application or guidance on how to move forward.Has anyone experienced a similar situation or found an effective way to get an update on a pending request?Thank you for your time and help.

Has anyone experienced submitted the athlete limit increase form and not hearing definite answer about your application? I’ve submitted and followed up by email but haven’t gotten a response. Saw this reply in a different thread, but having followed up by email and not getting a reply I’m stuck on what to do next. Thanks!  

My app runs in Single Player Mode and shows Strava data only to the authenticated athlete.I would like to add a "Share" button.The athlete would click it to send their own activity (a route map image, or distance and pace) to someone they choose.The API Policy is not clear to me on this.Section 5.10 bars disclosing Strava Data to third parties, even if the user consents.Section 6.2 bars displaying Strava Data to anyone other than the user of the app.Section 5.13 refers to the user's "prior express consent", which seems to point the other way.My questions:1. If the athlete clicks “Share” to send their own data to someone, is that allowed with their prior express consent (5.13), or is it disclosure to a third party (5.10, 6.2)?2. Does the answer change if the shared item is a static image generated by the app?Thanks in advance!

Hi everyone,I’m developing an early-stage fitness platform and exploring the Strava API for verifying completed workouts.I’m hoping to better understand the policies around using activity data for third-party incentive programs, where users may earn points or real-world rewards from partnered brands based on verified physical activity.Has anyone worked on a similar integration or received guidance from Strava regarding these use cases?I’m particularly interested in understanding any restrictions or approval requirements.Thanks!

Hello Strava team and developer community,I am developing ZeloRitmo, a mobile application for workout planning, nutrition, sleep and personal well-being. Developer Support’s automated email directed me to this forum.We currently use OAuth to let authenticated users view their own Strava activities. Before implementing further features, we would appreciate clarification on two separate scenarios.SCENARIO 1 — Private workout records without analytics or scoringWith the user’s explicit consent, we would: Import an activity summary into that user’s private workout diary. Associate it with a workout previously planned by the same user. Display the workout as completed on their home screen. Keep Strava-derived information separate from scores, analytics, recommendations, AI and calculations involving nutrition or sleep. Would this scenario be permitted? Which activity fields could we retain, and for how long? How should we interpret Sections 5.5, 6.2 and 6.4 regarding a private workout

Hi! I submitted GearHealth to the Developer Program on 3 October 2026 and haven't heard back yet (about four weeks now). GearHealth is at 10 of 10 athletes, with testers on a waiting list to connect Strava. It uses webhooks only and deauthorizes inactive athletes automatically. Apple has approved the app, and the launch is waiting on Strava capacity. Could someone confirm the submission is in the queue? Happy to provide anything that helps. Thanks!

I have this idea for a feature that would allow Strava users who have trained for a race to generate a graphic that they could print out and add to the back of their race bib to remember all the training they put into getting to the start line -- the ultimate personalization of a race bib.Year In Sport summarizes an entire year and it’s intended to be share digitally. This feature would produce a printable asset that fits on a race bib. Users could choose between 2-3 styles fully branded for Strava, a defined data range, maybe the option to only choose ‘Run’ activities or activities tagged ‘Long Run’. I see sponsor integration potential for Strava Business.I ran my training block data through Claude and produced this example.  

Hello Strava Developer Team,I am developing MyBikeTrack, a web application that helps cyclists track the mileage of their bikes and individual components.I would like to integrate the Strava API so users can connect their Strava accounts and selectively import their cycling activities from the last 90 days.Before subscribing to Strava or creating an API application, I would appreciate clarification on a few points: Is a Strava subscription required to create and maintain an API application? Would a free trial be sufficient to get started? If my subscription expires, will my API application and its access continue to work? Can MyBikeTrack users import their own activities without having a paid Strava subscription themselves? What are the requirements and application process for obtaining Extended Access, and can a small application apply while it is still growing? MyBikeTrack website: https://mybiketrack.vercel.app/I would like to confirm these requirements before incurring any co

I have a personal training and health app for myself and would love to just pull my activities strait from strava using the API. but my app does the planning with an Ai engine so am i breaking the strava API rules? 

Hey there,As a personal project, I am building an AI workout planner tool, where users can input some information about themselves (or connect their Strava account) and receive an AI training plan. They can their planned workouts in a calendar view, and as they complete them they will be automatically marked as completed if the activity on Strava roughly matches their planned activity.For this I am planning to use the Strava API to pull past ~3 months of running activities to help the AI understand the users capabilities. I am slightly unclear on what is / isn’t allowed from the API guidelines POV, any insight would be greatly appreciated!

Hi Strava team and community,I’m following up on the Developer Program form I submitted for my app Runner Wars (Client ID 134374) on October 7, 2026. I asked for a higher athlete capacity (999 athletes). I haven’t heard back yet, and I’d be grateful if someone could check where the review stands or tell me if anything is missing.Since I submittedMy Strava subscription is now active, so the app meets the 2026 Developer Program requirement. The app has moved to its permanent domain, https://www.runnerwars.com. The callback domain has been updated to match. The webhook push subscription is set up, so new runs are imported as they are uploaded, with no polling.About the appRunner Wars is a free, mobile-first running game for runners in Đà Nẵng, Vietnam, started by the Ngũ Hành Sơn Runners club. The city is split into ~200 m hexagonal sectors. Runners capture sectors by running through them, earn XP, and compete individually and as clubs. Many of our runners train with COROS, Garmin, Suunto

Hello Strava Developer Community,We are looking for guidance regarding athlete capacity expansion for an approved production application.Our app is already live in production and has now completely reached the athlete connection limit.Current Status:- Athlete limit: 999- Currently connected: 999- New users are now unable to connect their Strava accountsApplication Details:- App Name: Dare2Gear- Client ID: 159933- Category: PerformanceWe have already submitted multiple athlete capacity increase requests through official support channels and replied with production details, screenshots, and compliance information. However, we are currently only receiving generic/template responses directing us back to the documentation and request forms.To clarify:- Our application is already approved and active in production- We use OAuth-authenticated access only- We do not scrape, resell, or redistribute athlete data- The app is being used by real users/athletes- The limitation is now actively blockin

Hi, I'm looking for guidance on how to increase the athlete connection limit for my existing Strava API application. My app has already been approved for a capacity of 999 connected athletes, and that limit has now been reached. As a result, new users are unable to connect their Strava accounts, and I'm receiving complaints from users who cannot access the app. I submitted the Strava API Program Submission Form several weeks ago to request an increase, but I haven't received any response. I also contacted Developer Support by email, but their automated reply stated that athlete capacity increase requests are not reviewed via email and directed me to the Developer Community Hub. Could someone from the Strava team please clarify: - What is the correct process for requesting an increase beyond the existing 999-athlete limit?- Is there a way to escalate a pending capacity increase request when the current limit has already been reached and new users are being blocked?- Is there an expected

Hi all,I run TailwindKompass (Client ID 150588), a read-only app that helps cyclists find Strava segments with favorable wind conditions. It's on the Standard Tier and currently has 978 of 999 allowed athletes connected. At our current growth of roughly 15 new athletes per week, we'll hit the cap within 14 days, after which new users can't connect and effectively can't sign up.I've emailed the developer team with a capacity request, screenshots of the connect flow and our Strava attribution. A few questions for anyone who has been through this:1. Is email the right channel, or is there a specific form for athlete capacity increases?2. How long did your review take?3. Is there anything that commonly causes delays or rejections that I should fix up front?Some context on compliance: read scope only, each athlete only sees their own data, no data is shared with third parties, data is deleted on deauthorization, and we use the official "Connect with Strava" button and "Powered by Strava" lo

Hi there,I am working with collaborators at the British Trust for Ornithology to develop an app that would allow teams of users to compare their aggregate movement with that of cuckoos wearing GPS tracking devices. The idea is to allow teams to virtually race real wild animals that are on their annual migration from Africa to Europe. We hope this will raise awareness about how amazing the migrating birds are and help to encourage their conservation as their populations are declining. For this to work we are hoping to use the Strava API to collate the total distances covered (on bike rides, runs etc.) in the relevant time period for members of each team. These would only be shown in the aggregate (i.e. all the team members cumulative movement) rather than with any individual data being displayed or shared with other users. We only need total distance and the date of the activity, not anything to do with the spatial location of the human athletes, segments, etc. The virtual position of t

Hello Strava Developer Community,I’m developing SEGCUP, a small independent mobile application currently in beta, focused on friendly cycling and running competitions between friends.We are considering simplifying our integration by using existing Strava segments instead of importing complete activities or GPS tracks.Our proposed workflow is:Each participant connects their own Strava account via OAuth. A league administrator selects existing Strava segments. Our application retrieves each authorized athlete’s segment efforts using the official API, where their permissions and subscription allow access. SEGCUP calculates points based on those efforts using its own competition rules. Participants see their own results and a shared ranking within their private league, consisting only of members who have explicitly agreed to participate.We would not reproduce Strava’s global leaderboards or display full activities, routes, or detailed workout data.After reviewing the API Agreement updated

Hi Strava Developer Support,I am writing to request an increase to the athlete limit for my API application, Wheel2Wheel (W2W), as we have reached our initial capacity of 10 connected athletes.App Details:- App Name: Wheel2Wheel (W2W)- Client ID: 254501Wheel2Wheel is a cycling route discovery and group ride coordination platform designed to help local cycling communities plan routes, organize meetups, and share rides locally and globally. Users can connect their Strava accounts to import their own activities securely into the platform's route builder, with automatic privacy trims applied to start and end locations.Could you please review our application and increase our athlete limit and rate limits so more cyclists can connect and use the platform?Thank you for your time and support!Best regards, Kenneth Tsang/w2w

Hello Strava Developer Community,I am developing RUNVERSE, a gamified running platform designed to encourage people to run and explore their cities.We would like to integrate with the Strava API so users can connect their Strava accounts through OAuth and import their own permitted activities into RUNVERSE. These activities would update their personal running history and contribute to progression within our platform, such as unlocking city landmarks, achievements, and visual map elements.Our goal is to complement the running experience, not to replicate Strava's core functionality.Before implementing this integration, we would like to clarify a few points: Is this type of gamified running platform compatible with the current Strava API Terms of Service and Developer Agreement? Are we allowed to use imported activities to unlock achievements, progress through a virtual city map, and reward users with in-app progression? Are there restrictions on displaying imported activity data on

Hello Strava Developer Team,I am the founder of ARVENTO, a cycling-inspired brand developing ARVENTO REVEAL, an interactive geographic visualization experience.Our vision is simple:Every ride lights up the world.We have recently launched our public product introduction and an interactive demonstration:Product Website:https://www.arventolife.com/pages/arvento-revealInteractive Demo:https://arvento-reveal-demo.pages.dev/Important: Our public demo uses synthetic data only. Real-athlete Group and Global data aggregation is not enabled.Before launching real Strava-connected functionality, we would like to clarify whether our proposed data processing complies with Strava's API Agreement and data-use policies.1. Personal — MY WORLDWith an athlete's explicit OAuth authorization, we would like to convert their GPS activity coordinates into H3 geographic cells and visualize their explored areas privately over a rolling 7-day period.Question: Is this type of private, athlete-specific derived visu

everyone,We submitted the Developer Program form on 14 October 2026 for RYDR Indoor Cycling (Client ID 153246) and have reached the 10-athlete limit on the Standard tier. New riders now hit the "connected athlete limit exceeded" error.About the app: RYDR is an indoor cycling game platform (web, iOS, Android, Windows, macOS) where a rider's trainer power drives the games and workouts. The Strava integration is write-only: with the rider's consent (read, activity:write), each finished ride is uploaded to their own account as a FIT file. We read only the athlete's own name, and their photo only if they explicitly opt in. No Strava data is shown to other users or used for AI. We use the official Connect with Strava button, Powered by Strava logo and "View on Strava" links. Privacy policy: https://rydr.gg/privacy.With the indoor season starting, we'd really appreciate it if someone from the Strava team could take a look, or tell us if anything is missing from our submission.Thanks!Benjamin

Hi Strava team,I submitted the Developer Program form for FlyHUD on October 3, 2026 and received the confirmation that it was under review. I have followed up by email and received automated acknowledgments, but have not yet received a review update.The app has now reached its athlete capacity of 10 out of 10, so new users are unable to connect their Strava accounts.Could you please advise whether there is a way to confirm that the submission is in the review queue, and whether any additional information is needed? I understand that approval and a fixed turnaround time are not guaranteed.Thank you.

None of our users can upload their activities to Strava. The API call returns error code 500 and this response body:{    "message": "error"}And this response header:Please advise. I’ve been trying to post this topic since yesterday and for some reason it’s not getting published.

Hello Strava team,I created an API application called “Maki Training Tracker” in my Strava account, but I cannot find my Client ID or Client Secret.On the “My API Application” page, I can only see “Update App Icon”, “My Account” and “Social Connections”. The API credentials and application details are missing.I need these credentials to connect my Strava account to Make.com for personal running activity tracking and weekly training analysis.Could you please help me access my Client ID and Client Secret?Thank you.

Hi ​@Emily_A,I submitted the Developer Program form for ATHLO+ (Client ID 265325) on 1 October 2026 and got the automatic confirmation the same day. I followed up by email to developers@strava.com today (15 October) but haven't heard anything yet.We're at 10/10 connected athletes, so new members who try to connect now get "Limit of connected athletes exceeded".ATHLO+ (athlo.sg) is a community platform for endurance athletes in Singapore. Members connect their own Strava account (read and activity:read only) to get verified personal bests on their own profile and a weekly Mon–Sun totals board. Showing anything publicly is opt-in and off by default, deauthorisations and deleted activities are handled by webhook, and no Strava data goes to any AI system. Since applying, the weekly board is built entirely from webhook data, so our nightly job makes no Strava API calls.Could you check that the application is in the review queue, and let me know if you need anything else? Happy to send scree