[Archived] Athlete Community

I mean, it just feels weird when you swam 2K and you see you've "made no effort" there 😆

After riding for 3 days for a solo ride of 800km I finally combined the 3 rides into one using the Fit Files Combine tool before uploading to Strava. To my disappointment the ride never got added to my club leaderboard. I let that slide but now it is still not counting as my longest ride yet. My longest ride is still at 525 km which is definitely 3 years ago. Here is the ride that won't count as a longest ride https://www.strava.com/activities/10086632519I need help to make these work.

I just completed my first half marathon yesterday and had my Strava running and the RaceJoy app for tracking my bib. Strava had me at a full mile longer than my bib tracked. It was a certified course as a  Boston Qualfier (which is not me lol) so the course had to be accurate. Any ideas why my Strava was so far off and how to fix those stats? I don’t want a 14.17 mile run in there. Thanks!

Why does my watch brand/model not show up on my activities like everyone else on my feed? I have a Garmin Instinct E

I am trying to add a URL that can be clicked/tapped to my bio. The URL link will show in the bio, but it doesn't show as a hyperlink that can be tapped. I'm confused because Strava has said that links are supported again, but I've tried multiple ways and nothing works. Any help here? Thanks.

Within the last one or two months flybys is behaving oddly.  Yes, I know how to turn it on. When I enter flybys, it looks normal, everybody and their nice colored bubble.  Click “all” to check them all off and start, and the bubbles disappear.  It shows me colored tracks, but the bubbles all pop and are gone.  Same if I check flyby locations.  Thoughts?  Clearly Strava has the data.  Beyond that, I’ve tried multiple browsers, cleared cache, checked version of app on phone.  All good, still bad.  Garmin Edge 130.  As usual, Google is garbage and comes up with a million hits intermixed from 2020 to god-knows-when and has no idea about how to find current reports of issues.  Any help would be appreciated.  

Hi please see image attached share snapshot no longer available on all recent activities. Ive chceked settings and all seems correct.When i share old activities the snapshot comes up! Anybody know why?  

Hi everyone,I’ve been running with my Samsung Galaxy Watch Ultra for years with 474 runs so far and I’ve always seen Strava show a distance very close to, or slightly longer than, what Samsung Health records.Examples before the One UI Watch 8 update:July 21: Samsung 8.03 km → Strava 8.08 km July 27: Samsung 8.00 km → Strava 8.03 km July 31: Samsung 5.01 km → Strava 5.04 kmAfter the One UI Watch 8 update:Aug 8: Samsung 7.01 km → Strava 6.82 km Aug 12: Samsung 7.03 km → Strava 6.89 km Aug 15: Samsung 7.11 km → Strava 6.91 kmThis is a consistent drop per run compared to Samsung Health, which never happened before the update.Has anyone else noticed this issue since the One UI Watch 8 update? Is the issue on Strava or Samsung side ?Thanks!

Well, after long long time being quite satisfied with strava app - this week has turned out very difficult.  Early this week the app crashed several times just when opening, so I haven’t been able to track.  I’ve tried to reinstall it several times to solve the issue.  No change.  All I’ve figured out is that the app is not running in offline mode at all anymore, a big plus if you are in the mountains!  The app is one thing but the most annoying thing - when I wanted to add my training manually as the app crashed all the time - login on my computer is not possible anymore by using the passwort, you are forced to those OTP!  Annoying and time consuming, and I don’t see any security profits at all (as to avoid all that crap all you can do is stay tuned in and never log out).  I’ll probably will switch back to a watch record and see what else is on the market.

Unless I’m doing something wrong it seems like I can’t access any routes downloaded for offline use unless I have a cellular/wifi connection. Which obviously renders the offline feature completely useless if true.Create route, mark as “Offline” Force quit app. Disable cellular data and wifi on phone Open Strava, navigate to saved routes. I get a “something went wrong error” at the top of the screen, but any routes marked for Offline use display below. Unfortunately, tapping any of the routes or “start route” button does nothing.Can anyone else confirm this is how it works for them? I’m hoping I’m doing something wrong but it looks like offline maps don’t really work offline at all.  

Dear Strava.I’ve been a segment creator for 10+ years.I’ve always make segments based on the actual tracks specially when these are MTB related.In your last update 10 months ago, around my area we lost many good segments in detriment to really bad ones that stayed, just because they had more stars, which was ridiculous.So I started making them again, tagging them with my signature which my friends now use to recognize the goog ones.Recently you deleted some classic ones that were good, but not mines because they were good 10 months ago, so there was no need for me to create another one.Now, with this last delete, you’ve left some bad ones which don’t start where the track actually starts, and don’t end where the track ends.When I tried to create the new and precise one, for a track I rode yesterday, I found out now it can’t be public. So we either stick with the bad ones, or write here on community hub

I’m trying to edit a new route and most (but not all) actions I try result in: “Error: Sorry, we couldn’t complete that action. Please try plotting the point again. This can occur when routing across large distances, so try plotting more frequent waypoints that are closer together.” I’m only creating or dragging points a few blocks apart. This also happens when I try to delete a waypoint. The entire route is only 1-2 miles long. Looks like an API error, but status.strava.com says all is operational. Again, this is sporadic, but not a result of 100% of my actions. edit: every action seems to be trying to calculate the resulting action from a point WAY far away. I’m in Oakland and editing a route in SF, but the calculation point is far to the west beyond both (see attachment). I even started a new route since the initial report, and this started in halfway through. Very frustrating to have basic route creating be this broken. edit 2: the route

Why are some of my weight training activities coded as a “Workout” in my Training Log? I save them all as strength training in my watch. It would be nice to have all weight training activities listed as weight training activities in my Training Log.  

Hello,I managed to finally create a group challenge but I can't find a way to share the link with others. There us also no way to set some custom thumbnail for this. Is there a way?

Please refund my subscription as it auto-renewed without my permission, and I urgently need the money for my school tuition.

I got a brand new Google Pixel 9 last week and Strava keeps crashing. I can't open Maps or record a love workout. I have followed all of the steps that were recommended online. My phone storage is low. I cleared my cache and data. Restarted my phone. Uninstalled and reinstalled the app. Nothing works. 

Hi there, I’ve checked the gear list and adding a component doesn’t include ‘sealant add’ or ‘sealant topup’. What’s the best way to track how much life I have left in my sealant inside Strava?

I just joined the Strava Community Hub and received an automated email welcoming me to the site:“Dear username, Your account has been succesfully activated. We hope to see you soon on the Strava Community Hub.” Below that, there’s a button titled “Go to the Community Hub” but the HREF for the button is invalid and fails. The link in the email is to <LINK REMOVED> (For privacy reasons, I’ve redacted what looks like a session UUID from this URL in the email).The <LINK REMOVED> site redirects to <LINK REMOVED>  with no additional URL path.Ultimately this fails to work for at least two reasons:<LINK REMOVED>  is not a listed hostname for the communityhub.strava.com https certificate, so my browser complains about a security concern due to the hostname mismatch. <LINK REMOVED>  just shows an “under construction” image and says the page is not currently available.

I am not a fan of the most recent (July 2025) app update ("upgrade") to the maps feature. My map is no longer defaulted to "North up", and I cannot figure out how to get the map to always display in "North up" my default. Anyone know if/where that setting is?

My activities don't show up on my saved routes? How do I fix this, in order to re-use a previous route? 

Yesterday I achieved a 2nd Best Time on a running segment!  I didn’t even know it was there, although I seem to have ran it 5 times this year.   Now I can’t find the segment unless I click on the badge on my activity.   I checked on my iPhone app and on my desktop.   What am I missing? 

Hi, I was trying to build a route but I only get dotted lines and no real routes. Is there a problem somewhere? I've treid other browsers as well, but the problem remains.  

Today I was riding with a friend (both on e-bikes) same route and I have 4 segments missing? I have 6 segments showing to his 10 . Not sure how this can be? Is there anyway of getting these back to compare times etc.  p.s this isn't the first time this has happened  thanks 

This is it, your opportunity to brag about that loooong hike, grueling ride that left you sore for days, or 6 hour rowing activity that made your shoulders scream. What has your longest activity been? Share the link to your activity if you feel comfortable doing so. Please keep in mind that if you do, you are willingly sharing data representative of personal information such as location. For more information, please visit our Privacy Policy.

I have tried everything to fix the issue, logging out, uninstall, turning off my phone nothing works