[Archived] Athlete Community

Hi,All my runs on Strava show Elevation Gain on the feed card instead of Pace.They are flat runs, marked as Road, and recorded from my Strava app. I do not use any apple watch or Garmin watch. I’ve tried editing the activity type, refreshing the app, but nothing changes. Other people’s run show Pace correctly.Can someone please help fix this or tell me how to make it show Distance | Pace | Time instead of Distance | Elevation | Time?Easy Long Run | Run | Strava  

My latest ride (on 10/25) recorded last week’s date (10/19). Is there a way I can manually change the recorded date? Thank you. 

Hello,When I want to create a recurring club event, I set the Recurring to 4 weeks (Repeat every: 4 weeks), I click “Save Club Event”, but the event is not repeating. Every week, I have to create a new Club Event. Am I doing something wrong?   Sample URL https://www.strava.com/clubs/1101541/group_events/3415987602662498436Thanks for your help! Best,Gauthier 

I have a galaxy ultra watch to record runs. The strava app DOES NOT record cadence (there’s a problem on it’s own), so I have to use the s-health app to record, then let that sync over. Sorry, I meant to say I have to use a third party app to force the sync since if it’s a treadmill workout with no gps info, it won’t do it. (another problem)Now that it’s over in strava, I want to edit the length of the workout to my actual run so I can track my training. I can edit everything but distance and time. WHY?!?! Why are you locking me out of my own training? To what avail?

I log in my daily walk and just realised my steps doesn't show up like usual. 

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Is the only solution to this to submit photos of the accounts to support? I can’t delete the duplicate as it has the code applied to it.

i am interested to know the strava members in dominican republic for create a GranFondo

First, I do not have a pro/paid strava account. I’m only using the free mode.When in the maps section, the layer for aspect is on and I can’t unclick it to remove it from view. Every time I click it, I’m taken to the create a pro account because it is a locked layer. I took a screen recording of it, but I’m unable to share a video. Hopefully the screenshot helps. Has anyone experienced this bug?Thank you

I was using the Galaxy Watch7 with OneUI 7 Watch for my runs. There was some discrepancy in the distance when the running workout was sent to Strava, but it was a small discrepancy. For example:Samsung Health distance: 5.00 kmStrava distance: 5.03 kmOn Tuesday, I updated the watch to OneUI 8 Watch, and today, when I went for a run, there was a much larger discrepancy than I was used to.Samsung Health distance: 5.03 kmStrava distance: 4.78 kmHas anyone else experienced this issue or have any tips for calibrating and adjusting the GPS to minimize this discrepancy?Thank you

with the new version of strava - while on a run, the screen defaults to map view with key HR, pace and distance all minimised at the bottom of the screen, making it impossible to read while on the move. is there a setting change i have to make? haven’t found one so far!!! so annoying.

I completed the Niagara Falls Half Marathon today but Strava logged it as 21.08km which is extremely depressing. “Correcting” the distance doesn’t fix the 20m discrepancy. Is there anything I can do to fix this. I would hate to not get the Half Marathon PB on Strava due to this…. 

Hello, I don't understand how to stop Strava from automatically pausing my rest times when I run. In fact, instead of running for 1 hour like I do, it counts 50 minutes since I took a 10-minute break. I don't have a pause button in the settings. Thank you in advance. Kind regards.

Hi,After the 30-day trial version, I purchased Strava Pro on October 24 for 12 months, and it's visible in my Apple subscriptions.However, I get a notification in the Strava app saying that my trial version has ended and that I can only use limited functionality.What can I do?

When I use my camera during recording my activity (cycling, walking), the app stops recording. Giving the message Strava stopped, continue or leave app.When I choose continue, the recording starts again. When I miss this message a part of the route is not recorded. I use a Samsung A23 phone.The app is updated to the latest version.Does someone know a solution to this problem?

After entering the event details - route, title, date, etc. and clicking save, all fields default to blank and I’m unable to proceed.

If someone I'm following comments on a recorded/saved activity I used to be able to use the @ to bring up their name and reply to them directly. Now they just don't appear. Other people appear but not the ones I want. I use an Android/Google phone. This has only just started happening in the last week or so.

Hello,Since the beginning of the week, I no longer have all the activity data being recorded. I only get the time and distance. The route map, split data, elevation, and several other metrics are missing.I don’t recall changing any settings, and I can’t figure out how to display everything again.I deleted and re-downloaded the app. I reset my network settings and restarted my iPhone several times. The issue still persists.It seems that, for some unknown reason, all my activities are being recorded as indoor workouts. Even when I disable indoor mode, the activity details don’t come back.I don’t experience this issue with Nike Run Club. I use Strava on my iPhone 17, last os version.

When I try to tag someone in reply to my activities , the @ thing brings nothing up or if it does, then it very rarely it shows the name. I have been having this problem for the last one month or so. Quite frustrating...

I have not changed any settings in Strava, Garmin or Trail Forks in several months but last week started seeing an upload from Garmin Connect and one connected to Trail Forks.  Now the double feed isn’t occurring, and Trail Forks has replaced the direct Garmin Connect feed.   Any idea why this is happening and will it impact Strava in anyway other than Trail Forks automatically populates the ride description and has a link to trail forks activity?

Hi, I have a samsung galaxy watch 5 which I use for trainings swimming and running. I've recently used strava for my activities but swtiched to samsung health a few weeks back. Although I have synced strava on samsung health, whenever I finish a workout on samsung health, it does not upload to strava.   Anybody with the same problem as me?   Thanks for the help

Strava has no access to HealthConnect on android for metried the beta programme and the standard app neither reappear in HealthConnect.Oneplus watch3, pixel 9a my syncing had to be re-established again in OHealth to get it to push to strava, but it never appears in healthconnect. 

I just noticed that my max heart rate was automatically changed in the app (not by me), and it caused some weird data issues: All my past activities have been updated with new heart rate zones, which are now incorrect based on this new HR max. However, the effort data (Relative Effort, etc.) remained unchanged for those older activities, so they don’t match the new HR zones anymore. For my latest activity (after the HR max change), both the HR zones and the effort score are wrong, since they were calculated using the incorrect HR max. I’ve already updated my max heart rate to the correct value manually, and even tried recalculating performance data, but nothing changed — the past activities still show the wrong HR zones, and the effort score on my latest activity is still off.Can you help me revert this chang

I have tried to contact support twice during the last months by creating a support issue from the Strava app of my iPhone. I am trying to change my old email address that is registered for Strava that has been deleted for many years. I don´t have the password to change the email to my new address. I expected a reply to my new address but I feel my support issues are simply ignored. Pretty surprised since I´m paying 99nok for the app every month.

In the last week the emojis icon in the keyboard has disappeared…I've checked Strava version  is upto date and phone etc...tried restarting phone but still no emojis...using an android phone…Has it got anything to do with Grammerly!...as when I have the keyboard display up and I tap the three dots on the top of the keyboard I can review suggestions and when I do it comes up with Grammerly policy etc... have you partnered up with then and removed emojis! Strava used to be great until you started dicking about with stuff like this...it does improve the service...it makes it worse!