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Question

Athlete limit increase from 1 to a higher number (Client ID : 140015)


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Hello, the "number of allowed connections to fitness influencers" for us is 1, and we hope it can be increased to 5,000. It has been two days since we submitted the application on the page, but we haven't received a reply yet. If the expected requirement cannot be met, to what extent can it be increased temporarily? The product has been launched, and we hope this can be processed as soon as possible. Thank you.

3 replies

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Let us know when Strava gets back to you. I also have an outstanding request (for 2 days now) as I’ve hit my limit of 1000 users. I would love it if someone could get back to me in a more reasonable timeframe.


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  • Hub Starter
  • 12 replies
  • February 25, 2025

it’s been > 6months and 2 applications. 


  • 10 replies
  • February 28, 2025

Hello there,

Our developers can take anywhere from 5-7 business days to review your request. Please ensure you’re submitting this form.

If you have any additional questions, you can reach our developers directly at developers@strava.com.

Thanks!


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