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Strava Features Chat

Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.

  • 1,766 Topics
  • 7,064 Replies
1766 Topics
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ElBenioHub Rookie
posted in Strava Features Chat
New way of displaying segments

It seems Strava have been slowly sidelining the segments over the last few updates. The latest update has led to no specific segment link and no indication of Local Legend. Personally, this was the only feature that made Strava better than others. Without it, the app loses value for me. What do others think?

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rjamesonHub Starter
asked in Strava Features Chat
how to change back to email/password login from the One Time Login code

I somehow clicked okay to move to use of a one-time password to log in, but it is less convenient and requires more steps. how do I switch back? There is no longer an option to change password in settings, only change email -- and I want to keep the same email. Thanks

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gambestHub Starter
asked in Strava Features Chat
PR not recorded or showing on All Time

For a segment I created, it shows my PR as being 5:37, but under the Overall All Time Leaderboard, my best time is shown as 6:15, it does not show my PR there...its not the first time, but does not occur on all segments...

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PopedriverHub Starter
asked in Strava Features Chat
submit challenges for group/club

I created a club to invite some friends to. My whole purpose for doing so was so that we could do challenges. How do I do this?

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Jana_S
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riknuyttenHub Rookie
asked in Strava Features Chat
email/password login on M%ac is utterly frustrating!

I have accepted the One time Code option on my smartphone, but this totally messes up my login on a browser on my Mac! I use a password manager, so email/password for me is working fine, but not at STRAVA, where they stubbornly want me to enter a one time code EVERY TIME!!! I use STRAVA regularly on my browser, as this is a lot easier to work on maps and routes. I hope this super enoying “feature” will resiolved fast. I checked some of the responses, but I am not interested in using my Google or Facebook account.

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Strava
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Ian11Hub Adventurer
asked in Strava Features Chat
Problems editing a Segment ?

There still seem to be a few glitches with the revised Segment creation tool that was released a few weeks ago. I recently realised that a Segment I created a while ago would be better if it was slightly shorter (the finish was a bit too close to an obstacle). I therefore tried to edit it to reduce the length by about 10 metres (the length is about 600 m). When I tried to save it I got an error saying it was too similar to an existing Segment and so would not be saved. I don’t think there are any other similar Segments so I think the problem is that it was too similar to the original version before I started editing it 🤦‍♂️. Hence the question - how should I make small changes to existing Segments ? I suppose one way would be to delete the Segment and create a new version from scratch (I don’t know how I would find the Activity the original was created from, and it may have been deleted). While on the subject, could someone PLEASE reinstate the functionality that the Segment creator r

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acataiHub Rookie
asked in Strava Features Chat
Starred segments not show on the map

Strava map view with segments filtered to “starred” is not showing anything (I have only a few of them). (Regardless if these segments are public or private.) Actually any filter except “All” does not show anything...

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Bryant
Community Manager
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Trip555Hub Rookie
asked in Strava Features Chat
How can I see PR on Map?

I see on a friends smartphone my PR’s displayed on the map and the location were they were achieved. I cannot see it on my own smartphone. How do I turn this setting on?

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Jana_S
scott14
scott14Hub Starter
asked in Strava Features Chat
Share image now being cropped to 16:9 portrait

Up until recently, when I shared a run, the image with stats would retain its aspect ratio. This seems to be no longer the case (in the last week). For example, here is my latest run, ready to share; However, when I post or even save the image, it is cropped to the portrait aspect ratio. This has only happened recently, as I have been sharing in the same way every time. Can anyone shed any light on this?

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rownie23Hub Rookie
asked in Strava Features Chat
Sync to Fitbit broken

Can anyone confirm whether the link to push Strava activities to the Android Fitbit app is broken?

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L_McLoskey
L_McLoskeyHub Climber
asked in Strava Features Chat
How to display MAX SPEED: Who cares about calories!? (which is a joke stat, anyway)

My Strava activities on my phone used to default to displaying distance, elevation gain, time, average speed, and MAX SPEED, but at some point with no warning or explanation it stopped displaying Max Speed and instead shows calories.I have friends whose activity feeds still default to show both avg and max speed, while others show calories -- but nobody knows how or why that changed, and nobody knows how to change it.Sure, I can click "view analysis" to see my Max Speed, but I don't want to do that. I want my activity feed to automatically display Max Speed. WHO CARES about calories (which of all the stats on Strava is basically a total joke & super inaccurate, anyway!)? HOW can I change that? Strava does it for some people already (and used to do it for me), soooooo it's obviously possible. But I can't find any info anywhere!

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Crazy RobHub Starter
asked in Strava Features Chat
calories burned

I've entered weight, entered all My Gear information, chosen Ride as activity but still not showing calories burned, why?

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DangHub Rookie
asked in Strava Features Chat
Silver Crown KOMs

As many of you know a segment can become “stale” e.g.: a trail has been changed so that a challenge for the KOM is impossible and making a new segment doesn't work cause it'll be repopulated by the older rides. Awarding a Silver Crown KOM to the leader in the segment for the calendar year. This might spark some competition there where it otherwise is not. I’d love to hear if anyone thinks this is a good idea.

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KT453Hub Starter
asked in Strava Features Chat
"When Will 3D Winter Maps Return to Desktop? Missing Critical Safety Usability Since Fatmap Integration"

Great that you added the winter maps feature back in, the one that I used with Fatmap, but still super frustrating that the 3D maps only available on mobile. In fact completely ridiculous that it’s not available on the website where you can see and plan better with a larger screen. Fatmap managed it and after all of this time, I remain perplexed as to why Strava does not restore this functionality. Features like winter gradient/avalanche risk were valuable safety features that Fatmap had already offered and Strava took away. Even paid subscribers can't access this on the web. Do you have a timeline to add this back in? Otherwise seems like you have little regard for your customers and what would be an important safety function and useful for us.

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Tom3364Hub Rookie
asked in Strava Features Chat
[KNOWN ISSUE] Missing Compass on Mobile Maps

Since the new map, I can't find the compass to set the north up. Where is it now?

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Jane
Community Manager
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EAC_ivHub Rookie
posted in Strava Features Chat
Issues with Strava’s New Map Updates

Hello everyone I have been using Stravas updated map features quite a bit recently and wanted to share some feedback. I will go through what I like and also point out a few things that could be improved. I hope this helps others who are exploring these changes and possibly inspires future updates. Activity Map Changes Positive Impressions • Preserved Gradients: When you select a map type such as Time, that color gradient remains visible on the map itself. This is especially helpful for loop routes because you can immediately see the direction in which you were moving. I really love this new feature! • Award Overlays: This is a nice little feature to know where exactly a Local Legend or PR was achieved. It was really cumbersome to figure this out before. Possible Improvements • Toggle for Awards: While this s a nice feature in general, it can get cluttered quick. A default-on, toggle-off option would solve that issue. • Heat Map Category Issues: When someone classifies an activity as a

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Jane
Community Manager
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jonathanbHub Starter
asked in Strava Features Chat
Offline maps iphone not working

I have a premium subscription and would like to download and use maps and routes offline. Can this be done? I’ve “downloaded” some routes, and the appropriate icon turns red. However, I cannot access them offline - when I try to press them nothing happens. I can’t find any option to download a map offline (the way fatmap used to have). Am I missing something?

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stujagoHub Rookie
asked in Strava Features Chat
New route filters on app - only 20 results showing

Hi there. I’ve just noticed that routes on the Android app now have filters for saved routes which is excellent and very welcome. I am only able to see 20 results from a filter search however and they are listed in the order that i created them, most recent first. I can also no longer see a full list of my routes if I have applied no filters, only 20, most recently created first. Although I am very satisfied with the new filters, I feel that only being able to see 20 results at a time is very limiting. I would rather have a full list of routes with no filters than only being able to see 20. I have unistalled/reinstalled the app and logged out/logged in again.

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hundredbreakers
hundredbreakersHub Rookie
posted in Strava Features Chat
Strava Club not allowing posts by Admin

My club is not allow my account as admin to make posts. Please help asap!! My club link is as follows … https://www.strava.com/clubs/hbreakerz My profile account is as follows … https://www.strava.com/athletes/70334554

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hundredbreakers
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R0bHHub Rookie
asked in Strava Features Chat
[Known Issue] Unable to access most of my routes

Just wondered if anyone else has this problem. At the moment I can only access the most recent 16 (web) or 20 (app) of my routes; it is not letting me scroll or page through to see any more. My other routes still exist as many of them I have shared to my partner via Messages and I can still access them from there.

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MakeStravaGreat
MakeStravaGreatHub Trailblazer
posted in Strava Features Chat
New overlapping segments not listing past times

I've noticed threes been an update to the segment creation page on Strava. ive just gone to make a new segment which is the fast downhill part of an existing segment. Its created it as usual but for some reason its not adding everyone's times from the past like it used to. Its only showing my time. Is there a reason for this? can you please fix it so it shows past leaderboard times like it used to.

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MakeStravaGreat
pellech
pellechHub Rookie
asked in Strava Features Chat
Different bikerides (Ride, Mountain bike Ride and Gravel) Segments

If i Ride up a dirt road with my bike and register it as an Ride, will it be on the same segments on that road that if I had registered it as a gravel ride or a mountainbike ride? Or is it different segments for all 3?

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TDHHub Starter
asked in Strava Features Chat
Why is my route shown as interrupted?

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offpiste_reeseHub Starter
posted in Strava Features Chat
Strava saved routes won't load on iOS

I want to download a route to an iPhone for use when offline. I have done this before on this particular device. However, now when I go into my Saved Routes, I see the list of routes, but none of them will open when I select them. Nothing happens when selecting any of the routes. I can go into record and select a saved route and it opens, but if I'm offline, this won't work. Any suggestions?

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adamscHub Rookie
asked in Strava Features Chat
Activity Feed Delay: Significant Lag in Updates Since Monday

Since Monday, I’ve noticed a significant delay (about 2–3 hours) in the appearance of activities in the feed. This affects both the activities of people I follow and my own activities appearing on others’ feeds. Strava status showing no abnormalities, this issue seems widespread, as people who usually receive tones of kudos are experiencing delays as well - they simply start to get any kudos later as well. Activities eventually appear in chronological order, suggesting a possible delay in server processing. The issue persists regardless of whether activities are uploaded via Garmin or Zwift. Interestingly, when accessing someone’s profile or club feed, the updates are live and function as expected. Location: Europe

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