Strava Features Chat

Hi!I have been uploading my rowing to Strava (Android) for a while now, and recently I noticed that when using the ‘Quick Edit’ feature to rename/make changes to these activities, the pace units for the activity - “/500m” for rowing - is changed to be “/km”. However, this is unhelpful as rowing consistently uses the “/500m” to measure splits. This issue isn’t present when using the standard Edit Activity button. Unfortunately, I haven’t been able to see if this issue is consistent across other devices/Strava versions, and I don’t know if it has existed since the introduction of the Quick Edit feature or not. Device Data:Strava V339.16 (12391138)Android Version BP22.250124.010 (Baklava)Pixel 6  

I hate the pop up that asks "do you want to share this activity" when I make a screenshot. This just started happening a day ago. When try to make a screenshot a pop up appears and prevents me from doing screenshots normally. It stops me from doing what I want with a screenshot and using my phone's features. I don’t want the canned Strava sharing images. Anyone else have this problem? 

Both in iOS app and on web, when I complete an activity and go to the Map view and enable the personal heat map, the most recent activity doesn’t show up until I TOGGLE the “show private activities” setting for the Personal Heatmap layer. If it was off I have to turn it on, if it was on I have to turn it off. This is notwithstanding that the activities I am recording are public and this setting shouldn’t affect it, and that disabling “Show private activities” should never cause activities to appear on the heatmap. Just toggling the heatmap on and off doesn’t show it. Switching the map on and off doesn’t show it. Only toggling the “show private activities” option will immediately show the most recent activity on the personal heat map. If I toggle it back to the old setting it disappears. The personal heatmap is the main thing that’s kept me subscribed to Strava so it’s frustrating to still find it glitchy when there are free alternatives available.As an additional

I have created many new Segments in the last 7 years and I am quite familiar with the process.  Typically the leaderboards for new Segments are built in an hour or so and the process evidently involves scanning the most recent Activities first (if I am bored I might refresh the new leaderboard a few times to see it develop).About 20 hours ago I created a new Segment.  When I look at the leaderboard just now I see only 54 entries (there should be about 300, because the new Segment is essentially the first half of a much longer Segment that has this many) and all the entries are after Oct 2023, suggesting the process is only about 15 % complete.About 8 hours ago I created 3 more Segments.  When I looked just now these new Segments only have a few entries in their leaderboards and nothing before October 2025, suggesting the process is running at only a fraction of the usual speed.Is this a known problem ?  When can we expect things to return to “normal” ?Tha

There's an odd discrepancy between the route edit mode and viewing the saved route. (Note - I’m not using routes too much so I might have missed something obvious, just let me know if that's the case - or, if this is already discussed, please point me to the right direction, I haven't found an existing thread.)Steps: downloaded a gpx file prepared by a race organiser (source: here) logged into Strava (web version) > Create route > Import GPX choose route name, select sport type (running), save open the Strava app (iOS mobile app) > Maps > saved routes > open the most recently saved route Expected result: when opening the saved route in the mobile app, the route should correspond to the designed path accurately 

It would be helpful to be able to filter routes by sun exposure.  Incorporating information on tree cover might be a challenge, but accounting for topography, buildings, time of day and time of year would be a start, which is information that seems to be available on other tools:  https://shademap.app/.  

50km ride with only 11k logged I stopped to take a photo from the lock screen and I forgot that THIS always happens so I lost most of my 50km ride. I’m pissed because I really pushed on to try to test my form in the last 15km and they were just not recorded,I’ve lost LOADS of training rides like this. Can you not fix it?I’m a software developer. Do you need a little help? 

New activity type tags like Recovery, and With Pet etc are not showing in my strava app and also on desktop website version. How to get that tag options? I tried reinstalling app also and it has latest version too.

Every time a Garmin activity is synced with Strava I get a notification saying "Kudos" "Wow" "Another activity down" and stuff like that. I have turned off the push notifications so I don't get them on my phones notification area, but that doesn't stop the notification icon in the app and website telling me I have new notifications.This means that if I ever get any real notification then I just won't see it because of all the spam, making the notification icon on the website and app completely useless.I have looked through all the settings but can't find anywhere to customise what notifications are enabled.

Hello,I am missing the transparent overlay that includes an outline of your running route. When I go to share my run it gives me 5 transparent overlay options, but not that particular one. My app is up to date and I am a subscriber.

I did two rides two days apart.  The second ride was longer time, had a significantly greater avg and NP power, higher IF, and higher TSS, yet the Relative Effort was much lower than the first.  How does this work or make sense?

Is there any way to limit the live segments notifications to just the starred segments and not the popular ones? As I ride it's just a constant stream of live segment notices that I don't have any interest in, yet to clear the screen means taking a hand off of the handlebars which isn't always practical.

I don’t subscribe to Strava.It used to be that when I clicked on a mile this would be highlighted on the map. When I moved the cursor along the speed/elevation profile a dot would appear at the appropriate point on the map.None of this happens now. It looks as though my map is just a static picture.Have Strava taken this feature away for non-subscribers?I’m using a PC. I’ve tried using Edge and Chrome.

I created a segment a couple weeks ago, and it has yet to populate with any efforts. https://www.strava.com/segments/39500810

I just got a new phone, and after installing the Strava app, I noticed that any time I try to view an activity (either mine or someone I follow) the app crashes. It also crashed if I try to tap on the Maps or Record features. I can navigate the rest of the app features like Groups, If I go to the “You” feature I can also navigate within the Progress option plus I can scroll down my list of activities but just can’t open any.It has been uploading activities from Zwift and my Wahoo Element IRL rides without issue.I had a Pixel 6a before and now a Pixel 8 Pro. Same Android OS version/build on both phones and settings for the Strava app are all the same too.I have done the usual troubleshooting like clear app storage/cache and also uninstalled/reinstalled the app too.Not sure if it’s a specific feature of the Pixel 8 Pro causing the issues that my 6a did not have but it’s very frustrating.Thanks for any suggestions offered!

Hi, I purchased the Strava family plan, but two of my family members can't join. It says they live in another country, which isn't true. My partner spent the last month training in Spain. I was there with him too, and I have activities in that region, but we live in Poland, and here in Poland I purchased a plan. My brother mostly rides in the Czech Republic for professional reasons, but he's also Polish with an account in Poland. What can I do?

I want to be able to share a several flyovers to non Strava users.  In the android app Flyover is being offered as a choice when I hit the share activity button. So map visibly is being set correctly, otherwise the option will not show.When a recipient tries to open my shared link they get the message - “This activity could not be found. It was either deleted or is private.” If I open it the link when logged in to my account it works. I am puzzled by the inconsistent instructions in this forum, in the Strava help and elsewhere describing what is needed to get this to work.    Yesterday I was seeing my shared Flyovers open for others without Strava accounts even with Individual activity visibility = Followers. Instructions say this should not work but it did.I have set Activity PermissionsIndividual activity visibility = Everyone. map visibility = EveryoneGeneral PermissionProfile page = Followers

Pace per 500m exampleLap split has auto changed to heart rate. Workout analysis changes from pace per 500m for laps to heart rate some time post event being uploaded. The pace measurement time per 500m is really useful and is not replicated when converted to heart rate. It is really frustrating and I have no control over the change. it would be great to either be able to switch or at least set as a preference.  ThanksMarcus Below photo are of the same event, before and after.

My Fitbit refuses to send heart rate data to Strava. I can see the heart rate data in the fitbit app but it will not come through to Strava. Any suggestions? I’ve checked the settings on the fitbit app and HR data is allowed to go through.

The current algorithm that determines Top Sport for Year in Sport is inaccurate. I walked 200 miles this year, and ran 1,800 miles--yet my "Top Sport" is walking. The reason is that my runs are split up between "Trail Run" and "Run" both of whose individual count of activities are less than the number of total walks I did since I typically go for a walk in the evening. You could fix this by either determining "Top Sport" by the number of miles NOT by number of activities, or if you are intent on counting activities, then count "All Run" instead of the subcategories. Either way, the algorithm is horrible and as a paying subscriber who ran 1800+ miles, one 100-miler, 2 50-milers, and 2 50Ks this year, it's reveals a lack of seriousness on your part to reveal to me that my top sport is "Walking" in the year in review feature. 

I just updated my mobile Strava app to see the Year in Sport and it made my map feature useless. Is anyone else having this problem? In addition to having the map covered by information boxes and the headmap not being visible, the map is covered with giant white blobs. The map feature was one of my favorite parts of the app and now its useless. 

Today recorded 22k in my activity.  Actually only 14k.  And Strava even reports both.  See screenshots. 

I love diving into stats, but if I'm presented with a 'Year of Sport 2025' I'd like it to include the year of 2025, not 11 months and 1 week of it. I've still got a race to do before the end of the year and I'm ramping up my training, but none of that will be captured. What's the point?

 There’s an icon for Alpine skiing, but it doesn’t work.  Uphill distance in the chairlift is included (!!) so speed is completely skewed.  Also, non-sensical segments, perhaps from summer hiking or mountain biking (?) are included in stats.  The alpine skiing icon should be removed from the list of sports that Strava “supports” until this is fixed!  The stats make absolutely no sense for downhill skiing and they are extremely misleading until you use another app to see your real stats and then figure out what the problem is with Strava.