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Route Builder Error message

  • March 29, 2026
  • 7 replies
  • 130 views

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After years of problem free route building, I hav come up with the following problem this week.

when I try and save a route I get the following error message “we were unable to save this route. Please try again later”. I only get this on the web based version which is always easier than trying to do it with a finger on the app based version.

if the route is short it usually save but get over 30 miles and I get the same issue.

 

Any others had the same problem?

March 30, 2026

Hi all,

Thanks for your message! The Hub has transitioned into a developer-focused space for conversations related to our API and resources for our developer community. 

If you’re looking for technical support, check out this resource:

Looking for technical support or to request a feature? Here’s how.

This topic has been closed for replies.

7 replies

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  • Hub Starter
  • March 29, 2026

You are not alone:

https://communityhub.strava.com/developers-api-7/we-were-unable-to-save-this-route-please-try-again-in-a-moment-13005

69 km seems to be current max route length in web ui, since the last 2-3 days.


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  • Hub Starter
  • March 30, 2026

I have also a problem to save new tracks on the route builder. This has been going on for 4 days.


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  • Hub Starter
  • March 30, 2026

same here too, already since 4 days now.


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  • Hub Rookie
  • March 30, 2026

Same problem and error message, just posted a similar message. Come on Strava, I’ve a big ride planned for the weekend and need the route on my device. 


Jstdwlf
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  • Hub Rookie
  • March 30, 2026

Two days of frustrations here… 😒
Same problem and error message!


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  • Hub Starter
  • March 30, 2026

Yes, same problem. A have to fix my routes for next weekend. I tried so many times to create the route that I can ride the 100+ km’s without a gpx. but…,we organize an event and I always could work with Strava without problems. How can I send out riders without decent GPX files??

Strava, let’s fix this annoying problem! ASAP


  • March 30, 2026

Hi all,

Thanks for your message! The Hub has transitioned into a developer-focused space for conversations related to our API and resources for our developer community. 

If you’re looking for technical support, check out this resource:

Looking for technical support or to request a feature? Here’s how.