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Answered

how to refund my subscription

  • July 5, 2025
  • 2 replies
  • 83 views
R
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I'd like to request a refund for a subscription that was automatically deducted from my account.

Best answer by Jana_S

Hi ​@Robin Estobo, you need to contact Support, here's how: 

 

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    2 replies

    Jana_S
    Superuser
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    • Jana_S
    • Superuser
    • Answer
    • July 5, 2025

    Hi ​@Robin Estobo, you need to contact Support, here's how: 

     

    Jan_Mantau
    Lola
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    • Lola
    • Strava Alumni
    • July 7, 2025

    ​@Robin Estobo - Please note that all account and subscription inquiries will need to be handled by our Support team. The Community Hub is  for general questions and information while our Support team will handle questions that require account access

    If you do not currently have an open support ticket here’s how to submit one. If you have trouble with our online form, you can send an email to support@strava.zendesk.com.

    Please click here for more information about the Support Process

     

    Lola (She/her) | STRAVA | Community Hub Team
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