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We have reached the 999 Athlete limit and have tried contacting support, resubmitting the app for verification, and we have not heard back on how to increase these limits.

Is there a separate contact form or method to get this number increased?
 

I have sent mail and filled forms still no response from Strava 

Hey ​@kanoor,

Can you provide more detail on what you mean by “ 999 Athlete Limit ”?


API Number of athletes allowed to connect connection limit for api with client ID 53845


I am running into the same issue. I have requested athlete limit and request limit increases but yet to hear back from the Support team.

Client ID: 75056


Dear @admins 

 

Kindly help on this 


Thank you the team Strava 


@kanoor If you don’t mind, how long did it take you to hear back from the Strava support team?


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