Hey, any luck with this? My Strava started doing this to me this week and I can’t find any solutions, please tell me you did? 

Hi ​@muhdhadi93  and ​@Gladdie, could you please try updating and check whether it works correctly with the latest version available (408.0.0, released 3 days ago)? If you’re both on iOS. Thank you.

Hi Jana, thanks for reaching out. I just double checked and I do have the latest version. I have also been deleting the app and reinstalling it and still no luck no idea what happened. 
 

I’ve tried both on the latest beta as well as the public version, I am not able to reproduce the issue - though there is some delay, it takes several seconds for everything to load (so the screen looks the same as on the screenshot in the first post for a bit).

I’m thinking… could it be a connectivity issue? This feature definitely requires internet connection - I tried with the airplane mode on (both mobile data & wifi disconnected) and got an error, so I'm wondering whether unstable/weak internet connection could make the screen keep loading too long. Could you please try on some reliable fast wifi to see if you can see a difference?