Discussions

Aujourd'hui, je ne peux pas télécharger de photo sur un trajet.Je peux choisir une photo, je choisis Enregistrer l'activité, il y a une progression indiquant que l'activité est enregistrée, mais la photo n'est pas téléchargée sur le trajet. C'est bizarre 🤷Quelqu'un aurait-il le même souci ?Merci !

I tried all the troubleshooting procedure and i it still it stuck on processing activity. I also cant navigate to unsync activity.

I've tried every trick that they say to do in this case online but nothing works and my 8,8km run is stuck in "processing activity" and I can't even see it on my feed. Is there any special way to fix this? Its really annoying and I don't want it to happen again and hopefully not have lost my run from today

I put the wrong date in as my date of birth and it won't let me correct it. Has anyone else had this problem?

Presently, rowing with EXR is force to 'virtual rowing', while rowing with ErgData is going under 'rowing' without option to change it to virtual rowing (not selectable). So my rowing, on the same machine, is under to different type of activity. It's a bit annoying. Can I suggest to force ErgData activity to be set to virtual rowing automatically, since it is virtual anyway. Thx.

Bonjour, peut on envoyer un tracé GPX sur une Apple Watch ultra ? merci de vos réponses. 

Hello, may I please receive an update regarding my request for a refund? I really had no plan to continue the subscription after the free trial ended since I only subscribed in the first place to try the app while jogging. I think I just used it once. I forgot to cancel the subscription before the free trial ended. The money used was supposed to be my allowance for my daily life, so I apologize if I am about to cause an inconvenience, and my ticket havent been responded, please respond before 14 days since my subs

Bonjour. J'ai Strava sur mon téléphone posé sur mon guidon. Et de temps en temps la connexion se perd. Je me retrouve avec des chemins bizarres et des stats fausses. Est il possible de récupérer un effort ?

Hi everyone! Today I ran 5km and Garmin told me that I set my personal best of 26:14 min. However, Strava reports that I set my 3rd personal best on 5km, covering that distance in 30:36 min. What is the reason for this discrepancy? For completeness, I should point out that I ran on the road and that at traffic lights I paused the run on the garmin forerunner 965. Thanks! 

Hi, I've upgrade to the family plan and invited 3 people to join. We all live in The Taiwan, however 1 people get the error message that they don't live in the same country as me. We all live in the same city in the same country, so we should be able to join in the family plan. Please help out.IDtroy00711@gmail.comhenry.ee97g@gmail.com

Lately I've been getting a fair amount of random women follow requesting me, all super hot with zero activities on their profile, typically listed in LA or NYC (I'm in Michigan). While I'd like to say it's because of my ummm long KOM list, alas they are just spammers. How about adding a requirement to add followers, you must have at least 1 activity. In order to add more then 10 followers, you need activities in 2 separate weeks (preferably with some GPS data) 

I would like to ask about my Strava connection with Amazfit. I’m getting an “error connecting your device” message, even though the Zepp app is already linked to Strava. The activity data is syncing automatically to Strava, but my gear (like Garmin) is not detected in Strava

From what I understand, Strava has the capability of getting workouts automatically from Peloton once that capability is shared. However it doesn’t look like there the a way for previous workouts to be automatically shared, each one would have to be manually uploaded. A feature for Strava to pull all recorded workouts without having to manually upload each one would help transition that data over to the platform.

Hello Community Members,  We want to update you on an upcoming change to the Group Challenge feature. Currently, Group Challenges can be created by subscribers and athletes with a free trial subscription. All other athletes will get three free challenges to create or join a group challenge. Once a free challenge has been used, it can not be reclaimed by deleting or leaving the challenge. You can find out more about Group Challenges here.  What you need to know: Starting in August 2024, only Strava subscribers or users with a free trial will be able to create and/or join a group challenge.What if a challenge was created before the change? Existing challenges and challenges created before the update will remain active until their finish date. If a user joins a challenge before this update, they will still be able to participate, and the challenge will continue until the end date.If you have any additional questions or feedback regarding this update, please let us know. We kindl

Cannot see running time on Home Screen in mobile app. If go right into activity I can? 

Live segment data field for garmin would be nice, please add this feature.

Can someone please advise.My calories are no longer being displayed on my runs and cycle rides despite my weight being imputed and saved.I use a Garmin Forerunner 455s so it's saved on my Garmin Connect but nothing on Strava. The AVG Gap is displayed instead and I've not pressed anything. Help! 

A few days ago, I purchased a one-year subscription using Apple Pay, but it’s still not active on my account. I contacted Strava support, but there has been no response or action so far. My Apple Pay is linked to a different email account than the one I use for Strava. What should I do?

Getting very frustrated. Having (still) trouble with my flyover sharing. Only 2 Photos show up when I try. Send them , Now they want a screen recording, which I cant email since it is to large. Tried the chat bot to hopefully get a person, but only get the virtual agent.Any ideas ? Is going on for a while now

When going to another athletes profile to retired shoes, if you then try to press one of those it gives an error notification for no reason. Shouldn’t it just do nothing?

Recently strava started sending me push notifications about my activities such as “You stayed in your suggested range <emoji>”I have almost all notifications disabled except if people mention me.Does anyone else have a solution? otherwise, i’ll just disable all notifications from strava.I consider this broken behavior as it is sending me essentially marketing notifications even though i have those disabled.

Hello. I did a run without my heart rate monitor. This means that my fitness score is not updated for that run. How do I fix that?

"Hi everyone, I just noticed an auto-deduct charge for a Strava subscription on April 13, 2025, from my e-wallet (GCash), which happened without my consent. As a student, I’m on a tight budget, and I did not authorize this charge. Has anyone else had a similar issue? I’m trying to get a refund and would appreciate any advice on how to resolve this with Strava. Thanks in advance! #RefundRequest #StravaHelp #UnauthorizedCharge"

This has been happening for weeks, I set off doing a workout at the gym, 20 / 30 mins in it reverts back to apple watch home screen and when i click on strava its reset the workout This is not ok and seems to have been an issue for months and not resolved Anyone got any tips ?? 

We run a running club in Bhutan and run a competition every month We are having several issues and hope this can be resolved1) We get the error “Sorry, this one stays red.” and the page crashes. This has happened on multiple occasions which is very annoying after having written a long post and lost everything. 2) Some of our members activities are not shlowing on the club page despite changing all their visibilities. We have some members with exactly the same privacy settings, yet some of them do not appear on the leaderboard Any help would be much appreciated