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Over the past six months or so I’ve increasingly received follows from obviously fake accounts (always a sexy stock/AI photo for the profile and zero or maybe 1 activity over the history of the account). I’ve been blocking them as they come in, but it’s getting more frequent (received three yesterday). Strava, what are you doing about this activity and what do you recommend I do (beyond blocking) to stop it?

I usually just remove/block them but indeed, this gets more and more annoying. 

Here’s an article how to report users - https://support.strava.com/hc/en-us/articles/206522304-How-to-Report-Cheating-on-Strava - it appears that the preferred way to report an account (vs. single activity) is via a support ticket. It's not very convenient and from what I hear, the tickets queue is fairly long these days, but it appears to be the right venue.


Thank you. I’ll check that out. Seems to me Strava could have better screening protocols to flag accounts for removal (e.g., accounts that follow many others but have few or no activities of their own).


Definitely agreed… tagging ​@Jane the moderator - would this be suitable as feedback for the product team?


Yeah, I remember that happening to me a few weeks ago.  I got a follower named Mary Arlene and she had no activities on her profile... but her profile pic was shall we say... quite revealing(!)  Her profile disappeared a few hours later (which is quicker than a help desk ticket), so I assume Strava does have some kind of vetting process behind the scenes.  But like so many other things around here… I’m sure it could stand a few improvements.


Hmmm I’m trying to click around… when I open a random user profile, then in the “...” in the top right corner, there's a “Report” option. I don't want to try it as I don't have a suitable specimen by hand now 😀 (and I don't want to unintentionally report an innocent athlete) but - it's probably another way..? I  didn't see this feature mentioned in that article linked earlier, but it sounds like worth trying.


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