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Answered

help pls, i need a refund

  • March 27, 2025
  • 1 reply
  • 25 views

 

i would like to ask if strava will refund for unwanted subscription because it suddenly deducted to my ewallet account (gcash) with out my permission

Best answer by Lola

Please note that all account and subscription inquiries will need to be handled by our Support team. The Community Hub is  for general questions and information while our Support team will handle questions that require account access

If you do not currently have an open support ticket here’s how to submit one. If you have trouble with our online form, you can send an email to support@strava.zendesk.com.

Please click here for more information about the Support Process

 

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1 reply

Lola
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  • Strava Alumni
  • Answer
  • March 28, 2025

Please note that all account and subscription inquiries will need to be handled by our Support team. The Community Hub is  for general questions and information while our Support team will handle questions that require account access

If you do not currently have an open support ticket here’s how to submit one. If you have trouble with our online form, you can send an email to support@strava.zendesk.com.

Please click here for more information about the Support Process