Other sporters can’t see my total statistics this new year. All the statistics are zero. What is the problem?
+26- Community Manager
- 752 replies
Hey
Can you double check what your privacy settings for your profile is set to?
If set to “Followers” instead of “Everyone”, then those who currently do not follow you will not be able to see your stats.
Could you also try using the “Refresh Stats” button at the bottom right when on your profile page?
This refresh should populate your stats correctly.
If both troubleshooting suggestions above doesn’t work, please submit a support ticket and we’ll be happy to investigate further.
+1Hey, my privacy settings are ok.
It’s a problem by different users. We can see our stats but not te stats from other users and other users, also followers can’t see our stats.
De stats of 2025 stays on zero.
+26Where can’t you see the statistics of your followers?
+1Tento problém mám také. Odeslal jsem můj dotaz na podporu a nikoho to nezajímá.
Moji sledující nemohou vidět mé statistiky. Dokonce i když jsem nastavil všechna svá nastavení pro každého, nezáleží na tom.
Přišel jsem ze Sportstracker, abych měl lepší aplikaci pro svou činnost, ale zatím je to naprostá katastrofa!!! ....a nikoho to nezajímá!
Jsem tak rád, že jsem nezaplatil ani teď žádnou plnou verzi.
Proč to nikdo neřeší , vidím že je nás strašně moc s tímto problémem...asi Strava chce abychom se sbalili a šli na konkureční aplikaci.
+26- Community Manager
- 752 replies
Your profile stats could be showing as zero because you haven’t performed any activities of that activity type recently. Please note you can see your personal stats for the sport types you uploaded most frequently within the past 90 days.
+1Having a similar issue: my last activity isn't showing up in my followers main feed. They only see it, if they go on my profile first and them go on my personal acivity feed. Is there a fix for that? Can I reopload my activity for example?
+1To Bryant:
my activity are coming to my strava every week, even I will do some activity a mounth ago it should be in the year stats but they can see absolutly zero !
+1Bryant wrote:
Your profile stats could be showing as zero because you haven’t performed any activities of that activity type recently. Please note you can see your personal stats for the sport types you uploaded most frequently within the past 90 days.
my activity are coming to my strava every week, even I will do some activity a mounth ago it should be in the year stats but they can see absolutly zero !
+27Petr_H_ZN wrote:
Bryant wrote:
Your profile stats could be showing as zero because you haven’t performed any activities of that activity type recently. Please note you can see your personal stats for the sport types you uploaded most frequently within the past 90 days.
my activity are coming to my strava every week, even I will do some activity a mounth ago it should be in the year stats but they can see absolutly zero !
1 person likes this
+28Petr_H_ZN wrote:
So your last visible activity is from August 2024, it seems that since then, you have changed your privacy settings and restricted all newer activities to either "Followers" or "Only You”. There are no visible activities on your profile from 2025 - I can see your all-time stats (for rides - 8 activities, 292.3 km), but 0 for this year, which seems to correspond with the privacy settings...
1 person likes this
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