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Question

Подписка

  • July 21, 2025
  • 1 reply
  • 19 views

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Подскажите пожалуйста как отменить подписку и вернуть денежные средства? Случайно купил подписку не на тот аккаунт.

Translation: 

Please tell me how to cancel the subscription and return the money? I accidentally bought a subscription for the wrong account.

1 reply

Bryant
Community Manager
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  • Community Manager
  • 938 replies
  • July 31, 2025

Hey ​@Baga333,

Please note that all account and subscription inquiries will need to be handled by our Support team. The Community Hub is  for general questions and information while our Support team will handle questions that require account access

If you do not currently have an open support ticket here’s how to submit one. If you have trouble with our online form, you can send an email to support@strava.zendesk.com.

Please click here for more information about the Support Process