Skip to main content

Puedo obtener un reembolso por mi suscripción? Me suscribí por error a una suscripción anual y usé un dinero que no tenía que usar. ¡Quiero recuperar mi dinero! ¡No tengo dinero! ¡Por favor!

Google translate:

Can I get a refund for my subscription? I accidentally signed up for an annual subscription and used money I wasn't supposed to. I want my money back! I don't have any money! Please!
 


 

Hi ​@SantiagoRamirez,

unfortunately we can't help you with this here at the community hub. We are Strava users like yourself, and we don't have access to people's accounts. 
You need to contact Strava Support, here’s how: 

 


@SantiagoRamirez - Thanks for your post. We are not able to provide any updates about Strava Support tickets on the Community Hub, however we have checked with the Support Team and can confirm that they are currently experiencing a much higher than anticipated number of support requests and responses may be delayed. Sincere apologies  - please be patient and a Support Analyst will be in touch with you as soon as possible. 

 

Please note that all account and subscription inquiries will need to be handled by our Support team. The Community Hub is  for general questions and information while our Support team will handle questions that require account access.

Please click here for more information about the Support Process