Hi ​@Kiell 

From the screenshot it appears that you’ve already filed the refund request. Now you just need to wait for the request to be processed. The email you've received includes a link to the request status too, so you can watch the progress there. 

please refund my money that money is used to my tuition..so i am begging you to refund..hope you understand.

Again, this is a community discussion forum, here we can't help you. We're Strava users just like you. It's the Strava Support who is processing your request. (Or, Google support in your case.)

You can follow the progress of your request by using the link in the email that you posted above. 

​@Kiell - Please note that all account and subscription inquiries will need to be handled by our Support team. The Community Hub is  for general questions and information while our Support team will handle questions that require account access

If you do not currently have an open support ticket here’s how to submit one. If you have trouble with our online form, you can send an email to support@strava.zendesk.com.

Please click here for more information about the Support Process