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REFUND REQUEST

  • July 18, 2025
  • 1 reply
  • 64 views

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I'd like to request a refund for a subscription that was automatically deducted from my account.

Best answer by Jan_Mantau

Please note that all account and subscription inquiries will need to be handled by the Support team. The Community Hub is for general questions and information while the Support team will handle questions that require account access.

If you have not done so already, please submit a support ticket. If you have trouble with the online form, you can send an email to support@strava.zendesk.com.

Please click here for more information about the Support Process

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1 reply

Jan_Mantau
Superuser
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  • Superuser
  • 1758 replies
  • Answer
  • July 18, 2025

Please note that all account and subscription inquiries will need to be handled by the Support team. The Community Hub is for general questions and information while the Support team will handle questions that require account access.

If you have not done so already, please submit a support ticket. If you have trouble with the online form, you can send an email to support@strava.zendesk.com.

Please click here for more information about the Support Process