Skip to main content

I submitted multiple Strava Refund Request and it is solved but I haven’t get my money back. 
Can someone help me? I really need it for my hospital bills.

Ciao. Have you correctly opened a ticket? Have you sent an email to the below address support@strava.zendesk.com?


@jepoyyy147210 - welcome to the Community Hub! Please note that all account and subscription inquiries will need to be handled by our Support team. The Community Hub is  for general questions and information while our Support team will handle questions that require account access.

I checked and I can confirm you have an open ticket #3308395 so thank you for your patience while our Support team is looking into this.

Please click here for more information about the Support Process