How long does you need to process my refund subscription request?
Answered
Refund subscription
+1Best answer by Jana_S
Hi
If you haven't done so yet, please submit a Support ticket, as here at community hub we don't have access to people's accounts and anything subscription-related:
How long it takes - there's no official “ETA” but from what I hear, the Support team is dealing with a significant backlog of tickets, and some users have mentioned it had taken several weeks for them to get a response. Anyway, fingers crossed that your issue gets sorted out reasonably quickly.
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+29Hi
If you haven't done so yet, please submit a Support ticket, as here at community hub we don't have access to people's accounts and anything subscription-related:
How long it takes - there's no official “ETA” but from what I hear, the Support team is dealing with a significant backlog of tickets, and some users have mentioned it had taken several weeks for them to get a response. Anyway, fingers crossed that your issue gets sorted out reasonably quickly.
+29Hi strava can you plss refund my subscription and i didn't know that it will auto dedact
You need to submit a Support ticket with Strava as mentioned above.
+1Hi strava can you plss refund my subscription and i didn't know that it will auto dedact
You need to submit a Support ticket with Strava as mentioned above.
How to submit support ticket?
+26
+26
If you do not currently have an open support ticket here’s how to submit one. If you have trouble with our online form, you can send an email to support@strava.zendesk.com.
Please click here for more information about the Support Process
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