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Good Day! I’m requesting regarding the refund procedures, because the subscription is automatically deducted on my GCASH, can i request for refund? Because i really need the money as soon as possible. Thank you for your cooperation. 

Hi ​@Ezzyyy

Please note that all account and subscription inquiries will need to be handled by our Support team. The Community Hub is  for general questions and information while our Support team will handle questions that require account access.

If you do not currently have an open support ticket here’s how to submit one. If you have trouble with our online form, you can send an email to support@strava.zendesk.com.

Please click here for more information about the Support Process