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Request for Refund – Accidental Subscription Charge

  • December 28, 2025
  • 3 replies
  • 46 views

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Dear Strava Support Team,

I am writing to request a refund for the recent charge from the Strava app.

I have not been using Strava for some time, and the charge was made because I forgot to cancel the subscription before it was automatically renewed. This was unintentional.

I sincerely apologize for the inconvenience and kindly ask if you could consider issuing a refund for this payment.

Thank you very much for your time and understanding. I look forward to your response.

Best regards,
Tanadon Buasang

 

3 replies

Jana_S
Superuser
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  • Superuser
  • December 30, 2025

(duplicate - answered here)


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How should i do for refund

 


Jan_Mantau
Superuser
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  • Superuser
  • January 1, 2026

@Tanadon buasang Please use the link ​@Jana_S  has provided, it leads to your other post with the same question and was answered there.