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Request refund - Strava subscription

  • August 25, 2025
  • 1 reply
  • 26 views
T
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August 24, 2025 at 10 in te evening, 1,500php was automatically deducted to my Gcash. I noticed it on the morning of Aug 25 and cancelled it immediately. When will I get a refund? 

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1 reply

Marya
Community Manager
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  • MaryaCommunity Manager
  • Community Manager
  • 587 replies
  • August 26, 2025

Hi ​@Tiny Buyco, please note that all account and subscription inquiries will need to be handled by our Support team. The Community Hub is for general questions and information while our Support team will handle questions that require account access. We can confirm that there is an open ticket associated with your email/account (ending in “610”). A member of our team will review your case as soon as possible. 

Please click here for more information about the Support Process


 

Marya | STRAVA | Community Hub team
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