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Hey team, It looks like I accidentally turned off the .Ai analytics feature. Is there a way to switch it back on?

Hey ​@Allen Z,

Not a problem!

We have granted you access to Athlete Intelligence again!

Please click the following link for more information about the Athlete Intelligence Beta feature.


Hi, i have the same problem with my Athlete Intelligence… Is it possible to turn it back on please?

My account is: christiaan_codorniu@hotmail.com

Thanks

Regards

Christiaan


 

Thanks for your post.

Athlete Intelligence can be reactivated on your Strava account, however this will need to be done by someone on our Support Team.

Please note that all account and subscription inquiries will need to be handled by our Support team. The Community Hub is  for general questions and information while our Support team will handle questions that require account access.

If you have not done so already, please submit a support ticket. If you have trouble with our online form, you can send an email to support@strava.zendesk.com.

We are not able to provide any updates about Strava Support tickets on the Community Hub.

Please click here for more information about the Support Process

 


I have the same issue and already submitted the support ticket few weeks ago. STILL NO HELP. Please fix ASAP.