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Answered

Unsubscribe

  • June 8, 2025
  • 2 replies
  • 31 views

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Anyone already refunded after 14 days? I accidentally subscribe for the annual subscription. But I don't want to subscribe any of it. It deduct my e wallet money. Please help if anyone already refunded. ?

Best answer by Jana_S

Hi ​@RonRon 

We can't handle refund requests here at the Community Hub, as we don't have any access to people's accounts. You’ll need to contact Support, here's how: 

 

This topic has been closed for replies.

2 replies

Jana_S
Superuser
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  • Superuser
  • Answer
  • June 9, 2025

Hi ​@RonRon 

We can't handle refund requests here at the Community Hub, as we don't have any access to people's accounts. You’ll need to contact Support, here's how: 

 


Lola
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  • Strava Alumni
  • July 3, 2025

@RonRon - Please note that all account and subscription inquiries will need to be handled by our Support team. The Community Hub is  for general questions and information while our Support team will handle questions that require account access

If you do not currently have an open support ticket here’s how to submit one. If you have trouble with our online form, you can send an email to support@strava.zendesk.com.

Please click here for more information about the Support Process