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abonnement pas voulu

  • July 14, 2025
  • 1 reply
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Bonjour 

J'avais pris l'essai gratuit mais je n'ai pas eu le temps de résilier donc on m'a retiré de 59,99€ il se trouve que je n'ai pas l'utilité de cet abonnement. Serait'il possible de le résilier et d'obtenir un remboursement ?

Merci 

Cordialement 

Best answer by Jan_Mantau

Bonjour 

J'avais pris l'essai gratuit mais je n'ai pas eu le temps de résilier donc on m'a retiré de 59,99€ il se trouve que je n'ai pas l'utilité de cet abonnement. Serait'il possible de le résilier et d'obtenir un remboursement ?

Merci 

Cordialement 

Good morning 

I took the free trial but I didn't have time to cancel so I was withdrawn from 59.99€ it turns out that I have no use for this subscription. Would it be possible to cancel it and get a refund?

THANKS 

Sincerely 

Please note that all account and subscription inquiries will need to be handled by the Support team. The Community Hub is for general questions and information while the Support team will handle questions that require account access.

If you have not done so already, please submit a support ticket. If you have trouble with the online form, you can send an email to support@strava.zendesk.com.

Please click here for more information about the Support Process

    1 reply

    Jan_Mantau
    Superuser
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    • Jan_Mantau
    • Superuser
    • 1758 replies
    • Answer
    • July 14, 2025

    Bonjour 

    J'avais pris l'essai gratuit mais je n'ai pas eu le temps de résilier donc on m'a retiré de 59,99€ il se trouve que je n'ai pas l'utilité de cet abonnement. Serait'il possible de le résilier et d'obtenir un remboursement ?

    Merci 

    Cordialement 

    Good morning 

    I took the free trial but I didn't have time to cancel so I was withdrawn from 59.99€ it turns out that I have no use for this subscription. Would it be possible to cancel it and get a refund?

    THANKS 

    Sincerely 

    Please note that all account and subscription inquiries will need to be handled by the Support team. The Community Hub is for general questions and information while the Support team will handle questions that require account access.

    If you have not done so already, please submit a support ticket. If you have trouble with the online form, you can send an email to support@strava.zendesk.com.

    Please click here for more information about the Support Process


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