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Hi, 

I was interested in trying out a free trial of Strava but I’ve been charged £54.99, I tried cancelling and now I have no premium access and charged the full amount 

Can someone please help me with this? 

Thanks for your post. 

Please note that all account and subscription inquiries will need to be handled by our Support team. The Community Hub is  for general questions and information while our Support team will handle questions that require account access.

If you have not done so already, please submit a support ticket. If you have trouble with our online form, you can send an email to support@strava.zendesk.com.

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