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Question

Completely black map background on MacBook

  • December 29, 2025
  • 8 replies
  • 197 views

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As of last Sunday my gravel ride with map type `dirt’ appears with a completely black background on Strava. This also applies to several `dirt’ rides of other gravel bikers. This is the case on both Safari and FireFox. On my iPhone everything looks normal. A friend noticed the same on her Windows laptop.
Any clue what causes this, and, more importantly, how to get rid of it?
Thanks, Jan Willem.

8 replies

Jan_Mantau
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  • Hub Superuser Alumni
  • December 29, 2025

In a chrome based browser and in firefox both on windows the dirt map appears normal for me. Maybe there is some browser add-in interfering?


Forum|alt.badge.img+1
  • Author
  • Hub Rookie
  • December 29, 2025

Jan_Mantau
Forum|alt.badge.img+27
  • Hub Superuser Alumni
  • December 29, 2025

Your account is private, I cannot see the profile.


Forum|alt.badge.img+10
  • Superuser
  • December 29, 2025

I have seen that a few times as well but only on the preview image. It’s undoubtedly because of moving to OpenMapTiles about a month ago. 

https://communityhub.strava.com/strava-features-chat-5/openmaptiles-12149

https://openmaptiles.org/

From my very basic understanding, the map tiles are now generated and hosted by Strava directly and like several recent changes, there are still some kinks to work out.


Forum|alt.badge.img+1
  • Author
  • Hub Rookie
  • December 29, 2025

You should now be able to follow the link from my previous post.

 


Jan_Mantau
Forum|alt.badge.img+27
  • Hub Superuser Alumni
  • December 29, 2025

@JWP It looks good for me: 

 


Forum|alt.badge.img+1
  • Author
  • Hub Rookie
  • December 29, 2025

These look good, but I was referring to the ride of 28 December, 96.6 km, start time 12:24. That gave a completely black background, but looks also good now, refer to the attachment.


Jan_Mantau
Forum|alt.badge.img+27
  • Hub Superuser Alumni
  • December 29, 2025

You didn’t link to a specific ride but yes, that looks okay too and was also okay a hour ago for me. Maybe some temporary issue.