Hello, I opened up a ticket regarding my half marathon race that is not showing up as a PR on my profile. (Request #3076831 was opened in October) My profile still shows an old race. I have tried refreshing stats and updating with no change.
The link to the activity is: https://www.strava.com/activities/12637675990
This is the athlinks verification of the run if that helps: https://www.athlinks.com/event/376246/results/Event/1093075/Course/2524335/Bib/975
Please advise.
+29Hello
Have you tried switching the distance stream for the run?
In some situations you can change the distance that is shown for your activity. Changing the distance stream may also update the pace or duration of an activity. If your device created a distance stream using sensors such as a speed sensor, pedometer, or accelerometer, you can switch your distance on Strava to use GPS data rather than the generated distance stream.
To swap your distance stream:
If you would like to revert the change, you can click the same link and click "Revert Distance".
For more information, see our article on How distance is calculated for your activity.
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