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Answered

Refund request ignored?

  • August 4, 2025
  • 3 replies
  • 34 views

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I've been requesting a refund for about 7 days now and no developer responded to my ticket?, and the bad part is when i check my ticket in strava it's says "Status: Solved" howw? i didn't even get an refund? and strava support didn't explain how my ticket status is solved?.

 

Best answer by Jana_S

Duplicate, answered here 

3 replies

Jana_S
Superuser
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  • Superuser
  • 1651 replies
  • Answer
  • August 4, 2025

Duplicate, answered here 


Forum|alt.badge.img
  • Hub Starter
  • 1 reply
  • August 4, 2025

I have had this happen too and it’s made me really angry!! Does anyone know of a phone number? Can’t find one anywhere...so frustrating.


Jana_S
Superuser
Forum|alt.badge.img+29
  • Superuser
  • 1651 replies
  • August 4, 2025

I have had this happen too and it’s made me really angry!! Does anyone know of a phone number? Can’t find one anywhere...so frustrating.

Did you see the answer in the duplicate thread? It might take a while to issue the refund, and there's possibly more information on your ticket.