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Requesting for a Refund

  • August 26, 2025
  • 3 replies
  • 50 views

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Please refund my subscription as it auto-renewed without my permission, and I urgently need the money for my school tuition.

August 26, 2025

Duplicate, see 

 

This topic has been closed for replies.

3 replies

Jan_Mantau
Superuser
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  • Superuser
  • 1751 replies
  • August 26, 2025

Duplicate, see 

 


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hello strava, i would like to request a refund. I accidentally paid a subscription for a year which costed R599 in South African rands. And i wanted to purchase only for monthly bases. I got a message at a very unexpected time, a subscription biill which came from strava. 
 

Please message me at davemorule@icloud.com to verify the refund…


Marya
Community Manager
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  • Community Manager
  • 587 replies
  • October 31, 2025

Please note that all account and subscription inquiries will need to be handled by our Support team. The Community Hub is for general questions and information while our Support team will handle questions that require account access

If you do not currently have an open support ticket here’s how to submit one. If you have trouble with our online form, you can send an email to support@strava.zendesk.com.

Please click here for more information about the Support Process