Hi, My name is Josh I used Strava i while ago on the free trail and then canceled it before I was charged but now it says on my app payment failed retry payment and it keeps on charging my account but when I want to cancel it it does not show I have a strava subscription on Google subscriptions platform
Answered
Subscription issues
Best answer by ActivityFix
For subscription related issues you will need to file a support ticket with Strava. It's unlikely anyone here will be able to help you.
https://support.strava.com/hc/en-us/requests/new
This topic has been closed for replies.
+24For subscription related issues you will need to file a support ticket with Strava. It's unlikely anyone here will be able to help you.
https://support.strava.com/hc/en-us/requests/new
+26
If you do not currently have an open support ticket here’s how to submit one. If you have trouble with our online form, you can send an email to support@strava.zendesk.com.
Please click here for more information about the Support Process
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