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Question

Support ticket still not addressed

  • December 22, 2024
  • 1 reply
  • 16 views
S
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Hi team!

I submitted a ticket more than a week ago and still haven’t had a response. Would appreciate a quick update. Thank you!

 Ticket : #3150191

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    1 reply

    Marya
    Community Manager
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    • MaryaCommunity Manager
    • Community Manager
    • December 23, 2024

    Hi Soso2612, 

     

    Thanks for your post. We aren’t able to provide any updates about Strava Support tickets on the Community Hub.

    Please note that all account and subscription inquiries will need to be handled by our Support team. The Community Hub is for general questions and information while our Support team will handle questions that require account access. More information about the support process is available here. 

     

    Thanks,

    Marya

    Marya | STRAVA | Community Hub team
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