Skip to main content
Answered

why isn't shoe mileage recording?

  • August 9, 2022
  • 1 reply
  • 65 views

Forum|alt.badge.img+1

This feature was working fine for years, but after I retired a few shoes and now have only a single default pair my mileage isn't getting added to them. I've tried resetting stats but it doesn't work. Is there anything else I can try?

Best answer by Jane

Hi bitt3n,

Thanks for posting about the problem you're noticing with shoe mileage on your account.  If you haven't been able to resolve this, please submit a support ticket and we’ll be happy to investigate further.

1 reply

Jane
Forum|alt.badge.img+29
  • Strava Alumni
  • 3522 replies
  • Answer
  • August 10, 2022

Hi bitt3n,

Thanks for posting about the problem you're noticing with shoe mileage on your account.  If you haven't been able to resolve this, please submit a support ticket and we’ll be happy to investigate further.