Developers & API

Has anyone experienced submitted the athlete limit increase form and not hearing definite answer about your application? I’ve submitted and followed up by email but haven’t gotten a response. Saw this reply in a different thread, but having followed up by email and not getting a reply I’m stuck on what to do next. Thanks!  

Unable to change email

Hi everyone, I have a question: I just created a website and submitted a request to support to increase the user limit for linking accounts with Strava. How long will it take for Strava to respond?

Anyone else noticed that the API’s start_date and start_date_local haven’t adjusted for daylight saving time, so they’re both 1h ahead of actual UTC and local time?

Hi,I'm building an application using the Strava Webhook Events API and I'm running into an environment isolation issue.The problem: Strava only allows one active webhook subscription per Client ID. This makes it impossible to run separate webhook callbacks for different environments (production, staging, development) simultaneously — registering a new subscription either fails with a 409 or overwrites the previous one.Our setup:One Strava API application (single Client ID / Client Secret) Three environments: production, staging, local dev Each environment needs to receive webhook events independentlyWhat we've tried:Using different callback URLs per environment → only one can be active at a time Registering/deleting subscriptions on deploy → creates race conditions and breaks other environmentsWhat we'd like to know:Is there

Our request for API limit increase was rejected, and we’re trying to understand the reason.We are following a controlled approach:Using webhooks as primary source for activity updates Minimal polling (only manual/historical sync) Proper rate limit handling (429, Retry-After, backoff) Token lifecycle management (refresh + deauthorization)Our API usage is limited and not aggressive.I’ve attached a screenshot of our current usage/limits for reference.Client ID: 156908Could you please help us understand what needs to be improved for approval?

Hey AllJust trying to connect strava to make for some automations. Does anyone know what the correct auth callback domain is?*When I use make.com - {"message":"Not found"}*When I use www.make.com - {"message":"Bad Request","errors":[{"resource":"Application","field":"redirect_uri","code":"invalid"}]}*When I use eu1.make.com - {"message":"Bad Request","errors":[{"resource":"Application","field":"redirect_uri","code":"invalid"}]}Thanks in advance

Hi all! We’re aware of reports of issues accessing My API Application on web. The team is actively investigating.

Hi everyone — I'm running into an OAuth issue when trying to connect Strava to Make.com and hoping someone has seen this before.What I'm trying to doI'm setting up a Strava API connection in Make.com using:Client ID Client Secret OAuth authorisation flowThe problemWhen I attempt to authorise, I get one of the following errors:{"message":"Not found"} {"message":"Bad Request","errors":[{"resource":"Application","field":"redirect_uri","code":"invalid"}]}What I've triedI've experimented with multiple Authorization Callback Domain values in the Strava API settings:make.com → Not found www.make.com → redirect_uri invalid eu1.make.com → redirect_uri invalidI've also:Recreated the Strava app

Hello Strava Developer Support, Our Strava API application is blocked with:Error 403: Limit of connected athletes exceeded. Client ID: 118502134App name: iPulse Request: Please increase the connected athletes quota to link my ipulse app to your Strava. Thank you.

Hello Strava Support Team,I'm trying to create a new API application at https://www.strava.com/settings/api but the page only shows an error message: "Something went wrong" (or "Ocorreu um problema" / "Algo deu errado" in Portuguese).Details:- Account email: bello.alexandre@gmail.com- Strava subscriber since: September 2021- Page accessed: https://www.strava.com/settings/api- Error: Red banner with "Something went wrong" — no form fields are displayedWhat I've tried (all failed):- Multiple browsers: Chrome (latest), Edge, Firefox- Incognito/private mode with all extensions disabled- Different languages (Portuguese, English)- Different devices and network connections- Checked https://status.strava.com — I see an active incident for "Site or App Feature Issues"I'm a developer building a running coach application (DoneRun) and need to register an API app to integrate Strava activity data via OAuth. The in

Hi, I'm unable to access the 'My API Application' section on my Strava account, and I'm hoping someone can help me figure out what's going on. **Issue:**The 'My API Application' entry is completely missing from my account settings menu. When I try to access the URL directly (strava.com/settings/api), I get an error page saying 'An error has occurred' instead of the API application form. **Steps I've already tried:**- Navigating directly to strava.com/settings/api while logged in- Trying on multiple desktop browsers (not mobile)- Testing in private/incognito browsing mode to rule out cache or extension issues- Trying across different browser brands None of these resolved the issue. The error appears consistently regardless of the browser orsession used. Has anyone experienced this or know what might be causing it? Any help would be appreciated.Thank you!

Hello, also encountering the persistent "Something went wrong" error when trying to access the Strava API settings page (https://www.strava.com/settings/api). This seems to be happening to several other users as well. I am unable to create or manage my API application. Thank you.

Hello all,I had working My API Application and used it for integration with google sheets. Today i wanted to change the scope of access using some guidelines and it stopped to work any more. When I go to My API Application it shows “Something went wrong” so I cant edit it or create new. Any help?

I deveoped an app that is using Strava API I wanted to change to domain as it went on production on Vercel but it keeps on dislpaying “unpexpected error, try later” when I click on it to view my app stats and modify the domain. 

Dear community, I am currently trying to make an API Application, but it gives me the “Something went wrong” error. Is this normal? 

Hello Strava Developer Support,Our Strava API application is blocked with:Error 403: Limit of connected athletes exceeded.Client ID: 147184App name: MetabolicSistemWebsite: https://prototipoappcardiometabolica.lovable.appWe are preparing a private beta with the first 100 athletes (and a few coaches). Each athlete authorizes via OAuth and we import their activities for training load analytics. Processing is asynchronous (webhook → job queue → worker) with throttling and backoff to respect Strava rate limits.Request: Please increase the connected athletes quota to at least 200 for this beta (100 users + buffer). If additional information is required (callback domain, privacy policy URL, etc.), please let us know.Thank you.

Tried multiple browsers, refreshed cookies and cache, and the api application is always erroring out. Won’t load anything.

Tried multiple browsers, refreshed cookies and cache, and the api application is always erroring out. Won’t load anything.

When navigating to the “My API Application” or settings/api page on the Strava web app I receive an error that I cannot bypass. I’ve verified this happens on multiple different browsers (arc, zen, chrome) as well as for multiple different strava accounts I have. I am unable to view/edit my App settings and thus cannot successfully oauth my test users into the app. Pls help! 

Hi all,I’m not sure if this is the right place to ask, but I’m hoping someone can help. I have a working app that uses the Strava API, which I built over a year ago without any issues and it still works fine.This morning, when I went to strava.com/settings/api to view My API Application, I noticedan authorization error even though I’m fully logged into my Strava account.Specifically, the GetAthleteApplications query returns: {"errors":[{"message":"Access by the application is prohibited."}]}Has anyone encountered this issue before, or could you point me to a better place to ask about it?Thank you!

Hello, its been 14 days since submission of my app’s form and I haven’t heard a word since then. I want increase in no of users for my app which is currently 1 so i cannot test my app in real world to gain ore insight. Please look into this matter. Thanks !

Hi Strava team,I'm requesting production access for my application.App name: Rozhýbme sa s Dôverou 2026Client ID: 23702Category: VisualizerWebsite: https://principleguy.com/rozhybme-sa-s-doverou/stravaWhat it does: Displays a club leaderboard for a corporate fitness challenge. It aggregates activity hours from club members and shows a ranked leaderboard with weekly/monthly progress tracking.Why I need it: We have ~300 participants across multiple Strava clubs (Hobby & Profi). Currently stuck on 1-athlete limit (Single Player Mode), so new users can't connect via OAuth.The app only reads club data and athlete activity summaries — no write operations, no data sharing with third parties. Fully compliant with Strava API Agreement and Brand Guidelines.Thank you for your help!

Client ID: 211131 Hello,On the API I developed for our rowing sports club, only one athlete can be added. To track the children’s GPS performance, we need a user limit of around 15–20 people. I’d appreciate your help, because I can’t connect any other athletes for this reason.

Hi, I want to connect my strava account to my website: How do I get the activity:read_all" scopes to access activity details? Scopes required for my applicationI'm asking the strava developers for these scopesactivity:read_all - Access to all activities (public and private)profile:read_all - Access to the athlete's full profileread_all - Extended access to general dataThanks to the community!