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Cannot set location blank in the profile page

  • 16 January 2024
  • 3 replies
  • 25 views

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I'm having difficulty erasing my location information from the profile -> location. Despite attempting to set it as blank, it keeps reverting to the previously entered location.

Best answer by Scout

Hey @ariba
Thanks for your post. At this time, we suggest removing your location using the mobile app. To change or remove your location on the mobile application, navigate to the 'You' tab on the bottom right, then tap 'Profile' (your profile image) on the top left, then 'Edit.' Once you delete your location info. click save. 

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Scout
Community Manager
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  • Community Manager
  • January 17, 2024

Hey @ariba
Thanks for your post. At this time, we suggest removing your location using the mobile app. To change or remove your location on the mobile application, navigate to the 'You' tab on the bottom right, then tap 'Profile' (your profile image) on the top left, then 'Edit.' Once you delete your location info. click save. 


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  • Hub Rookie
  • January 17, 2024

Thank you!


Scout
Community Manager
Forum|alt.badge.img+28
  • Community Manager
  • January 17, 2024

No problem! Glad all is good now!


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