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Device Mapping STRAVA

meilan
Mt. Kenya

We manufacture device and would like it mapped on Strava.
therefore submitted a device mapping STRAVA request form, but it has been 10 business days and no response.
Please tell me what is the reason?
Will modifying the content of the form during the review process recalculate the response time?
Looking forward to your reply!

1 ACCEPTED SOLUTION

Elliott
Community Manager Community Manager
Community Manager

Hi there, 

Thanks for checking in!

Your device mapping submission is in our queue. It looks like our team has responded to the inquiry that you've made via email. If you have any follow up questions or information to provide, you can reach out again via email. If our team has any questions we will be in touch. 

View solution in original post

1 REPLY 1

Elliott
Community Manager Community Manager
Community Manager

Hi there, 

Thanks for checking in!

Your device mapping submission is in our queue. It looks like our team has responded to the inquiry that you've made via email. If you have any follow up questions or information to provide, you can reach out again via email. If our team has any questions we will be in touch.