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Internal Server Error on watch.samsung.strava.com at first boot of app on samsung watch

UsainBolt
Mt. Kenya

Hi

I have reinstalled my Strava app on my Samsung Gear Sport AB91 SM-R600 .

This because I got a new non-Samsung cell phone and Samsung forced me to reinstall it Strava App on Watch. Tizen OS  4.0.0 7 Knox 2.3.1 TIMZ 3.0.0

At first boot of the Strava  app (1.7.24) I see that I need to type in 4 digits, for authentication.
On my mobile phone ( having connected the Samsung Galaxy Wearble App) the app redirected to  https://watch.samsung.strava.com/ 

which shows:

{"message": "Internal server error"}

Why is this msg seen?
Also is there anywhere else I can get those 4 digits from ? ( from another than the web site that respond HTTP500) .
So that I can continue to use Strava on my Samsung Watch Gear.

I have no problem with any other Samsung apps*  on my cell phone, nor on my Gear Watch.
I only have problem with the Strava app, on the Gear Watch.

*(nor account problems after creating a password - because there were none initially as it was created on google initially)

Thanks for any ideas,
Usain Bolt

54 REPLIES 54

IvarIvarIvar
Shkhara

Same issue here. I guess it is a Strava issue, not an individual issue for the user. Let's see tomorrow...

linhnguyen93x
Mt. Kenya

Help me please :(( I need sync it today.

Walli
Mt. Kenya

My Samsung Health Account had disconnected from Strava, I tried to connect, but without success. To open watch.samsung.strava.com lead to the same error as reported.

bernabee
Mt. Kenya

I have the same problem today as well. 

tdafflon
Mt. Kenya

I have the same problem today.