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map does not appear

Cesarush
Mt. Kenya

1000032543.jpg

I use Amazfit and only the data is loaded, the map does not appear, is there any solution?

1 ACCEPTED SOLUTION

Scout
Moderator Moderator
Moderator

Hey @Cesarush,
Thank for your post. Your activity may have been uploaded as an indoor activity. If this is the case, it will not display a map. Without GPS data included in the activity file uploaded to your Strava account, our system has no idea where you were located during the activity. This absence of location data therefore causes the absence of a map on the activity.

if this is not the case, please submit a support ticket with a link to the activity in question and we will investigate further.

 


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

View solution in original post

3 REPLIES 3

Scout
Moderator Moderator
Moderator

Hey @Cesarush,
Thank for your post. Your activity may have been uploaded as an indoor activity. If this is the case, it will not display a map. Without GPS data included in the activity file uploaded to your Strava account, our system has no idea where you were located during the activity. This absence of location data therefore causes the absence of a map on the activity.

if this is not the case, please submit a support ticket with a link to the activity in question and we will investigate further.

 


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

Im using mi fitness app and its sync with strava. the mi fitness app representatio ng th e band?s!

Hi,

I have linked my Garmin watch to my Strava, however when I complete and activity it does not show the tracked map that I ran for example…? My friends however does…