App language changed to Japanese...

[tk1]

After upgrading to IOS 17, my Strava app changed the language to Japanese. I've tried suggestions from this post (making sure the phone language is set to English or changing the default language) but with no luck... how can I fix this?

Thanks in advance for your help!

[Scout · Accepted solution]

@tk1, 

Thanks for your post and sorry to hear that the suggestions in the other post did not solve your issue. We're going to send this over to our Support team so they can work with you to get this resolved. If you have a similar question please submit a support ticket and we will investigate further.

[Scout · Accepted solution]

If you have this issue, please try the following:

Delete the Strava application from your phone
Power your device off for 10 seconds
turn your phone back on and reinstall the Strava application

You will not lose any data if you do this since all data is stored on the Strava servers.
 
Google Play Store:
Strava: Track Running, Cycling & Swimming
How to update your apps on Android: Support - Google
 
Apple App Store:
Strava: Run, Ride, Swim
How to update your apps on Apple: Support - Apple

If this does not resolve your issue, please submit a support ticket.

[Scout · Accepted solution]

@tk1, 

Thanks for your post and sorry to hear that the suggestions in the other post did not solve your issue. We're going to send this over to our Support team so they can work with you to get this resolved. If you have a similar question please submit a support ticket and we will investigate further.