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Connection to The Conqueror virtual challenges?

TheBob
Shkhara

Never had any problems in the past, but today my Strava activity didnt sync with The Conqueror app. Anyone else having the same problem? True i havent gone on a run in two months but that shouldnt be a problem 😅  thanks!

1 ACCEPTED SOLUTION

Scout
Moderator Moderator
Moderator

👋 Hi All! 

Thanks to everyone who posted about this. I've received word that all should be working as expected, 

Thanks for your patience!


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

View solution in original post

11 REPLIES 11

Scout
Moderator Moderator
Moderator

👋 Hi All! 

Thanks to everyone who posted about this. I've received word that all should be working as expected, 

Thanks for your patience!


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

TheBob
Shkhara

Hi all!

Just wanted to share with everyone that the issue seems fixed. I went for a run last night and got the notification from the conqueror within minutes after saving the activity on strava. Hope you have the same experience and it stays fixed!

Hey @TheBob
Thanks for taking the time to post. I haven't had an update from our team about this so I'm happy to hear that it is working for you as expected!


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

Buddle
Mt. Kenya

I've had the same issue recently where conqueror challenges aren't updating with Strava activities. Some of mine took 2 days to update, same with my wife. I know Strava say take it up with the 3rd party. But at the same time myfitnesspal has also stopped recieving activity from Strava too. 

Scout
Moderator Moderator
Moderator

👋 Hello...
Thanks for posting and sorry for the trouble. I've reached out to our team to see if they have any info about this. Once I have an update, I'll update this post. Thanks for your patience. 


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

Stealth_Wookie
Mt. Kenya

Just out of interest, has this continued for you?

I found there was a delay of about 2-3 hours early this week, which got worse over the course of a few days. I now have 3 activities finished in Strava, the earliest of which was completed over 35 hours ago but still hasn't communicated through to my conqueror challenge.

Yeah it has continued. My last activity got registered in the conqueror app around a day and a half after i actually did it, so about 36 hours later.

I have in the meantime contacted the conquereor support team and they told me they identified the problem and are working on it. But who knows how it goes with these things...fingers crossed they fix it soon

Juliaaaaa
Mt. Kenya

Same here; the day before there was a delay and yesterday it didn’t post the distance at all. Interesting that I think I updated both Conqueror and Strava apps a day or two ago…

Nickyf
Mt. Kenya

None of my activities have synced since Sunday either

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