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This post has been escalated to our Support team for one of the following reasons: it requires sharing personal information, the intervention of an admin, or multiple exchanges. We may also escalate to our Support team if a topic is highly complex or technical.

Distance and Speed when windsurfing or kite surfing

Wingfoiler
Mt. Kenya

When using my Google Pixel 2 watch, speed and distance are not recording if using the windsurf or kite surfing activities although it is recording my track, so no issues with GPS locating me, has anyone come across this?

I currently have to log it as a bike ride then change the activity type post exercise.

I have re installed Strava on the watch but the issue remains

1 ACCEPTED SOLUTION

Scout
Moderator Moderator
Moderator

Hey @WingfoilerOur support team has reached out via email requesting additional information. Please respond to the support email ( #2912561) if you need further assistance.


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

View solution in original post

2 REPLIES 2

Scout
Moderator Moderator
Moderator

Hey @WingfoilerOur support team has reached out via email requesting additional information. Please respond to the support email ( #2912561) if you need further assistance.


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

Jane
Moderator Moderator
Moderator

Hello @Wingfoiler 

Sorry no one responded to you.  I've escalated this post to our Support Team, and someone will get in touch with you to help troubleshoot.  Thanks for your patience.


Jane (she/her)
STRAVA | Community Hub Team

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