cancel
Showing results for 
Search instead for 
Did you mean: 

ERROR 403. WATCH: ZEBLAZE STRATOS 2

nayzin777
Mt. Kenya

ola, eu utilizo um relogio Zeblaze stratos 2, nas primeiras vez conseguia sincronizar com o strava pelo aplicativo do relogio, chamado "infowear", mas a alguns dias não estou conseguindo mais, aparece este erro da imagem fixada.

TRANSLATION: Hello, I use a Zeblaze Stratos 2 watch, the first time I was able to synchronize with Strava through the watch's app, called "infowear", but for a few days now I've been unable to do so, this error appears with the pinned image.

Screenshot_20231221_190833_InfoWear.jpg

Screenshot_20231221_001141_Strava.jpg

Screenshot_20231221_190833_InfoWear.jpg

1 ACCEPTED SOLUTION

Jane
Moderator Moderator
Moderator

Hello @nayzin777 

Sorry to see you're getting that error.

Please go ahead and disconnect Strava from InfoWear and then try reconnecting. You can disconnect from any third-party applications here:

https://www.strava.com/settings/apps
Once you reconnect your app please let us know if you continue experiencing problems.

If that doesn't resolve the issue, I would recommend reading out to InfoWear Support directly at https://infowaregroup.com/support.  To provide some context, we have a publicly available API that hundreds of external developers use to integrate with Strava data. These integrations are built and maintained by those 3rd party developers which means that any troubleshooting questions are better directed their way.


Jane (she/her)
STRAVA | Community Hub Team

View solution in original post

1 REPLY 1

Jane
Moderator Moderator
Moderator

Hello @nayzin777 

Sorry to see you're getting that error.

Please go ahead and disconnect Strava from InfoWear and then try reconnecting. You can disconnect from any third-party applications here:

https://www.strava.com/settings/apps
Once you reconnect your app please let us know if you continue experiencing problems.

If that doesn't resolve the issue, I would recommend reading out to InfoWear Support directly at https://infowaregroup.com/support.  To provide some context, we have a publicly available API that hundreds of external developers use to integrate with Strava data. These integrations are built and maintained by those 3rd party developers which means that any troubleshooting questions are better directed their way.


Jane (she/her)
STRAVA | Community Hub Team

Ready, Get Set, Go!

Welcome to the Community - here is your guide to help you get started!


Know how to use Community


Understand Community Settings