12-24-2023
05:01 PM
- last edited on
12-26-2023
10:19 AM
by
Jane
ola, eu utilizo um relogio Zeblaze stratos 2, nas primeiras vez conseguia sincronizar com o strava pelo aplicativo do relogio, chamado "infowear", mas a alguns dias não estou conseguindo mais, aparece este erro da imagem fixada.
TRANSLATION: Hello, I use a Zeblaze Stratos 2 watch, the first time I was able to synchronize with Strava through the watch's app, called "infowear", but for a few days now I've been unable to do so, this error appears with the pinned image.
Solved! Go to Solution.
12-26-2023 10:18 AM - edited 12-26-2023 10:19 AM
Hello @nayzin777
Sorry to see you're getting that error.
Please go ahead and disconnect Strava from InfoWear and then try reconnecting. You can disconnect from any third-party applications here:
https://www.strava.com/settings/apps
Once you reconnect your app please let us know if you continue experiencing problems.
If that doesn't resolve the issue, I would recommend reading out to InfoWear Support directly at https://infowaregroup.com/support. To provide some context, we have a publicly available API that hundreds of external developers use to integrate with Strava data. These integrations are built and maintained by those 3rd party developers which means that any troubleshooting questions are better directed their way.
12-26-2023 10:18 AM - edited 12-26-2023 10:19 AM
Hello @nayzin777
Sorry to see you're getting that error.
Please go ahead and disconnect Strava from InfoWear and then try reconnecting. You can disconnect from any third-party applications here:
https://www.strava.com/settings/apps
Once you reconnect your app please let us know if you continue experiencing problems.
If that doesn't resolve the issue, I would recommend reading out to InfoWear Support directly at https://infowaregroup.com/support. To provide some context, we have a publicly available API that hundreds of external developers use to integrate with Strava data. These integrations are built and maintained by those 3rd party developers which means that any troubleshooting questions are better directed their way.
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