03-14-2023 04:06 AM - last edited on 03-17-2023 09:56 AM by Jane
Hello,
I have a Huawei watch that synchronizes with strava, but I usually cannot check heart rate in strava. I thought it was because I didn't have a strava subscribtion so, simply, strava wasn't showing me the data. However, I have just started a 1 month free trial, but I still can't see any heart rate info. Does anyone knows if heart rate from huawei can be uploaded to strava?
Thanks a lot, regards
Solved! Go to Solution.
03-15-2023 09:03 AM
Hello @msilveira
This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.
06-14-2023 11:13 AM
Hello,
If you continue to experience this issue, please submit a support ticket and we will investigate further.
04-22-2023 10:33 AM
Have you tried to check the 3 boxes mentioned here under point #3 ?
https://communityhub.strava.com/t5/devices-and-connections/huawei-health-to-strava/td-p/4179
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